Mobile Service Technician

LANDMARK IMPLEMENT INC•Fairfield, NE

6d•Onsite

About The Position

Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Location Manager, or Shop Foreman.

Requirements

4+ years of experience performing service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift at least 75 lbs. repeatedly
High School Diploma or equivalent experience required; Associates degree preferred
Valid drivers license required; CDL (Commercial Drivers License) preferred

Nice To Haves

Advanced or Master Service Technician certification preferred
Fork lift license preferred

Responsibilities

Performs complex on-site diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties