Mobile RV Service Technician

Optimum RV•Spartanburg, SC

1d•Onsite

About The Position

Optimum RV is a premier RV dealership committed to providing quality service and a wide selection of recreational vehicles. We are looking for a skilled and dedicated RV Service Technician to join our service team and ensure our customers' RVs are maintained and repaired to the highest standards. This role requires strong technical skills, problem-solving ability, and excellent customer service, as you will represent our company in the field. Mobile Service Technicians are responsible for diagnosing, repairing, and performing maintenance on a variety of recreational vehicles.

Requirements

Strong knowledge of RV systems, including electrical, plumbing, HVAC, and mechanical components.
Ability to read and interpret technical manuals, diagrams, and schematics.
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to explain technical information to non-technical customers.
Ability to work independently and as part of a team.
High school diploma or equivalent.
Valid driver's license with a clean driving record.
Current certification (RVIA/RVDA/RVTI) OR interest in completing online training courses for RVIA certification.
Customer Focused: We listen, solve problems, and stay focused on our mission.
Humble: We stay coachable and always learning, confident in our skills but never arrogant.
Reliable: We keep our word to our team and our customers--doing what we say every time.
Relentless Drive: We have a strong work ethic, sense of urgency, and never settle in the pursuit of our mission.

Nice To Haves

RV experience preferred.
RVIA/RVDA certification or other relevant industry certifications (preferred).
Experience with computerized diagnostic tools and software (preferred).
Familiarity with warranty repair processes and documentation (preferred).

Responsibilities

Travel to customer locations to perform on-site inspections, diagnostics, repairs, and maintenance on RV systems, including electrical, plumbing, HVAC, and structural components.
Troubleshooting and resolving complex technical issues in a timely and efficient manner.
Conducting pre-delivery inspections (PDIs) to ensure RVs meet quality and safety standards before delivery to customers.
Documenting all work performed, including parts used and labor time, in the dealership's service management system.
Communicating with service advisors and customers to provide detailed explanations of repairs and maintenance work.
Keeping up-to-date with industry standards, manufacturer guidelines, and technical bulletins.
Maintaining a clean and organized work area and ensuring tools and equipment are in good working condition.
Adhering to all safety protocols and company policies.
All other responsibilities as assigned.
Willing to learn all aspects of RV repair including house repairs