Mobile Program Manager
About The Position
Seeking something different? This is not a traditional branch role. Connections Credit Union operates a mobile unit to expand access to financial services in underserved communities. That program is still being built . We are hiring a builder —someone who can design, test, and scale a community access program while ensuring clean, compliant day-to-day execution. If you enjoy ambiguity, ownership, and figuring things out with limited precedent. If you need a fully built system handed to you, this role will not be a fit. What success looks like This role is successful if, over time, the mobile unit becomes a repeatable, scalable program that consistently brings new members into the credit union and builds trust in the communities we serve. Success is measured by: New members generated through the mobile program Penetration within target communities and partner groups Active community and employer partnerships with consistent cadence Learning velocity: testing ideas, adjusting, documenting what works Early success is not about perfection. It’s about momentum, clarity, and follow-through.
Requirements
- Ability to drive a U-Haul–size vehicle year-round, including winter conditions
- Strong communication and organizational skills
- Willingness to work a flexible schedule (within ~40 hours/week)
Nice To Haves
- Bilingual Spanish-not required
- Cash handling, lending, or branch operations experience
- Community outreach, program management, or partnership development experience
Responsibilities
- Program building & strategy Design and refine the mobile unit’s operating strategy (locations, hours, partners, cadence)
- Identify and onboard community, employer, and organizational partners
- Test new approaches (hours, sites, formats), evaluate results, and adjust
- Build basic reporting to track impact and guide decisions
- Execution & operations Coordinate scheduling, events, and daily mobile unit operations
- Ensure strong cash handling, security, and compliance practices
- Maintain clear documentation, checklists, and handoff materials
- Coordinate with marketing, branches, and leadership to execute events cleanly
- Relationship & communication Serve as the primary point of contact for community partners
- Communicate regularly with the executive team on progress, challenges, and learnings
- Build trust internally and externally through consistency and follow-through
Benefits
- Schedule flexibility
- Opportunity to shape and grow a flagship community program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
