Mobile Outreach Intake Worker
About The Position
Crisis Services is looking to add a Mobile Outreach Intake Worker to our Emergency Mental Health Response Services team. We are seeking professionals with experience providing services to individuals in a mental health or human service setting who are interested in supporting our mission to provide support to anyone in need. Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration. About this opportunity: The Mobile Outreach Intake Worker is responsible for providing intake services and telephone follow-up for referrals to the Emergency Outreach and Trauma Response Program. The primary goals of this program are client safety, suicide prevention, and hospital diversion.
Requirements
- A degree from an accredited college and/or university in a human services-related field, plus:
- A minimum of one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting (with Bachelor's degree), OR a minimum of three (3) years of applicable professional experience (with Associate's degree)
- Strong verbal and written communication skills
- Ability to work independently, in an organized fashion, maintaining attention to detail and accurate records
- Ability to manage multiple tasks and establish priorities in a rapidly changing and fast-paced environment
Responsibilities
- Providing intake services
- Providing telephone follow-up for referrals to the Emergency Outreach and Trauma Response Program
Benefits
- Competitive pay including regular annual increases
- Paid training and professional development opportunities
- CWA Local 1122 union membership
- Generous paid time off and paid meal breaks
- Employee self-care and wellness supports including Calm app subscription for all employees and their family members
- Quiet Room, Exercise Room and Lactation Room onsite
- Great health insurance coverage w/generous employer premium contribution
- $300/year Flexible Spending Account provided by agency
- Access to dental, vision and other ancillary insurance coverage options
- 403(b) plan w/employer match after one year of service
- Eligibility for Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
Associate degree
Number of Employees
51-100 employees
