Social Worker Mobile Crisis Outreach Program

NY United Health Services • Binghamton, NY

2d • $31 - $46 • Onsite

About The Position

United Health Services is seeking a Social Worker to join our Mobile Crisis Outreach Team, providing rapid, community-based support to individuals experiencing behavioral health crises. This role is responsible for performing on-site assessments, de-escalating crises, connecting individuals to appropriate services, and collaborating with law enforcement, healthcare providers, and community agencies. The Social Worker works directly with clients and their families to stabilize situations and develop short-term intervention and safety plans that promote recovery and well-being. The ideal candidate will hold a current New York State Social Work license (LMSW or LCSW preferred), have experience in crisis intervention or behavioral health, and demonstrate excellent communication and problem-solving skills. At United Health Services, Every Connection Matters—your compassion and expertise will make a tangible difference in the lives of individuals and families during critical moments.

Requirements

• Masters in Social Work (MSW)
• NYS Licensed Master Social Worker (LMSW) or limited permit (Note: Social Workers within the Clinics must have current NYS Social Work License; not a Limited Permit).

Nice To Haves

• 3 years post graduate experience

Responsibilities

• Participates and implements discharge planning activities for complex patients in order to ensure a timely discharge and to provide appropriate linkage with post-discharge care providers.
• Receives referrals for complex patient problem resolution from Care Mangers and other members of the healthcare team.
• Maintains accountability for the completion of the transition of the patient to the next level of care for assigned cases.
• Revises plan as needed.
• Updates patient/family as needed.
• Proactively identifies and resolves delays and obstacles to discharge in conjunction with Nurse Care Manager and Associate Care Manager.
• Maintains a working knowledge of financial reimbursement methodology for all payers to identify any financial risk/needs for acute care admission as well as post-discharge placement.
• Maintains knowledge of community resources and keeps a referral directory with updated information of available services and contact information.
• Assesses the patient’s and family’s psycho social risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
• Provides intervention and finds resolution for cases suspicious of adult/child abuse/neglect, domestic violence, sexual assault; requiring guardianship temporary/permanent, foster care, adoption, mental health placement, advance directives, child protection.
• Provides supportive counseling and crisis intervention counseling for patients and families as needed.

Benefits

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees