Mobile Engineering Operations Manager

JLL•New York, NY

15d•Remote

About The Position

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Lead ongoing facility activities and oversee vendors while maintaining operational integrity and reliability of engineering infrastructure for assigned facilities. This role requires strong customer-service instincts and collaborative leadership to ensure safety-first culture and optimal facility performance.

Requirements

5-7 years of experience in facilities or trades
Ability to maintain professionalism under stressful situations
Experience with CMMS/work order platforms
Familiarity with HVAC, mechanical, and electrical processes and troubleshooting (chillers, boilers, cooling towers, air conditioning, pumps, generators, UPS, etc.)
Ability to work on complex problems requiring analysis and rational judgment
Strategic thinking with strong implementation skills
Ability to multitask and work without direct supervision
Microsoft Office proficiency
Willingness to travel

Nice To Haves

Excellent presentation skills
Experience in regulatory compliance with local jurisdictions
Background in facilities management or engineering operations

Responsibilities

Establish and maintain safety-first culture by promoting safe work practices and timely completion of training
Oversee implementation of approved initiatives by managing property teams, vendors, contractors, and facility employees
Maintain interface with third-party vendors ensuring contract compliance, accurate reporting, and issue resolution
Generate and implement Standard Operating Procedures (SOPs) and Emergency Operating Procedures (EOPs) with annual reviews
Interact with clients, JLL team members, suppliers, consultants, and vendors on facilities and property matters
Oversee projects and initiatives to improve facilities operations and service delivery
Ensure resources are allocated appropriately and work orders are completed timely
Plan and oversee maintenance shutdowns, coordinating site personnel, vendors, and third-party contractors
Inspect facilities and equipment to determine service requirements and recommend improvement projects