Mobile E-Bike Mechanic

Motivate • New York, NY

65d

About The Position

We are looking to hire a full-time Mobile E-Bike Mechanic (Service Technician) who will be responsible for providing best-in-class customer service while performing repairs on various light electric vehicles (LEVs), including e-bikes/trikes, e-quads, and cargo trailers. The right person for the job will be comfortable traveling to and working at assigned customer locations within the greater New York City area.

Provide an incredible customer experience under all conditions, professional and conversational while providing maintenance and repair services
Perform inspection, diagnosis, repair and complete overhaul on various LEVs, with the ability to quickly become proficient in servicing customized vehicles
Document customer interactions and track/invoice services performed
Accurately manage inventory levels
Work unsupervised in remote locations with a high level of productivity
Travel regularly within the local geographic area to provide services to customers

Requirements

• You bring expertise with previous experience as an e-bike or LEV mechanic in a high-volume environment with a dedication to quality of repair and service
• You demonstrate strong written and verbal communication skills, with a high attention for detail and follow-through
• You exhibit a strong work ethic and internal drive with the ability to work autonomously with a high level of productivity and self-accountability
• You value safety in all work activities, following all safety regulations and policies/procedures
• You can safely and comfortably ride an e-bike, or e-trike, with a cargo trailer throughout the New York City metropolitan area
• You can demonstrate the ability to lift and carry to 75 pounds, reach, stoop, bend, kneel, stand, bike, and walk for extended periods throughout the workday

Responsibilities

• Provide an incredible customer experience under all conditions, professional and conversational while providing maintenance and repair services
• Perform inspection, diagnosis, repair and complete overhaul on various LEVs, with the ability to quickly become proficient in servicing customized vehicles
• Document customer interactions and track/invoice services performed
• Accurately manage inventory levels
• Work unsupervised in remote locations with a high level of productivity
• Travel regularly within the local geographic area to provide services to customers

Benefits

• Comprehensive medical, dental, and vision plans
• Life, accidental death, long-term and short-term disability insurance options
• Paid time off and sick time
• Paid parental leave
• 401k retirement plan with company match
• Free annual bike share membership
• Opportunities for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transit and Ground Passenger Transportation
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees