Mobile Device Administrator - Information Technology

Fort Bend County • Richmond, TX

3d • $32 - $40

About The Position

Current Fort Bend County Employees (excluding election workers): Please click here to apply through the internal Workday Jobs Hub. If you cannot access the Jobs Hub, please contact Human Resources. Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here! Reviews, researches, and evaluates mobile computing devices, OS and application software. Participates in the analysis, recommendation, installation/configuration, testing, implementation, documentation and enhancements of the mobile computing environment. Recommends and implements policy and procedure standards for server operations that protect the Fort Bend County resources. Works with outside vendor services to ensure that support contracts are adhered to and services are provided in an efficient and timely manner. Research and recommend technology in support of long range capacity planning to assist IT management in determining future needs in hardware, software and service acquisitions. Engineers and provides support escalation for mobile device hardware and infrastructure. Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Requirements

• Bachelor’s degree; or High School Diploma/GED and 4 years job experience may be substituted in lieu of degree in addition to required experience.
• 4 years job-related work experience.
• Mobile Device Management Software experience.
• Strong technical diagnostic skills in troubleshooting hardware and software products.
• Must stay informed of technological advances and trends in the computer industry.
• Strong organizational skills; verbal and written communication skills.
• Interpersonal skills and ability to deal effectively with the public, other employees and elected officials.

Nice To Haves

• Intune and Workspace One preferred.

Responsibilities

• Reviews, researches, and evaluates mobile computing devices, OS and application software.
• Participates in the analysis, recommendation, installation/configuration, testing, implementation, documentation and enhancements of the mobile computing environment.
• Recommends and implements policy and procedure standards for server operations that protect the Fort Bend County resources.
• Works with outside vendor services to ensure that support contracts are adhered to and services are provided in an efficient and timely manner.
• Research and recommend technology in support of long range capacity planning to assist IT management in determining future needs in hardware, software and service acquisitions.
• Engineers and provides support escalation for mobile device hardware and infrastructure.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.
• Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.
• Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities.
• FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level