Mobile Crisis Response

Community Counseling Center (CCC) • Cape Girardeau, MO

2d

About The Position

As Mobile Crisis Response personnel, you would be responsible for the assessment/disposition of crisis emergencies for the CCC Service area of Cape Girardeau, Bollinger, Madison, Perry, and Ste. Genevieve counties. You would be responding to individuals who are at risk of harming themselves, or others, and conduct assessments of the individual's current situation to ensure their safety and determine the best course for treatment. In this role, you will be working extremely closely with local law enforcement and emergency departments. With this position, you would also be responsible for providing agency discharge documentation as needed. Crisis Intervention involves outreach services for individuals who are at risk of harming themselves or others. Master degreed professionals conduct nonjudgmental assessments of individuals' current situations to ensure their physical and psychological safety and to determine disposition for treatment. Community Counseling Center in conjunction with the Department of Mental Health provides an 800 Crisis Line through a regional contract between all Administrative Agents in the Southeast Region of the State and Behavioral Health Response (BHR) in St. Louis. The system, Missouri Access Crisis and Response System (MOCARS) involves emergency calls to be screened by BHR, which forwards the caller's information to the Center's on-call staff. Assessment and disposition occur in emergency rooms and law enforcement offices located in the counties of Bollinger, Cape, Madison, Perry and Ste. Genevieve Community Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area. Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri. Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.

Requirements

• Must meet the Tier Two MCR requirements outlined by the Missouri Department of Behavioral Health
• Must possess a master's or bachelor's degree in a human services field
• This position requires a valid Missouri Class E driver's license (Class D for IL resident), proof of continuous auto insurance, and must have an acceptable driving record as outlined by agency policy.

Nice To Haves

• Experience in mental health field preferred.

Responsibilities

• Providing Crisis Services and Interventions in designated counties: You would respond to crisis emergencies and provide assessments per agency procedures in Madison, Ste. Genevieve, and Perry counties. You would also be responsible for making appropriate referrals, assisting with hospitalizations, coordinating with other agencies and resources, and if needed, completing the involuntary commitment process. You would also provide follow-up on disposition to ensure linkage to services has occurred. You would also assist with Agency Discharges as needed.
• Documentation: You will need to ensure that your documentation is complete, and accurate. Documentation is due after the crisis has been completed; timeliness of documentation is essential for treatment team providers to stay informed of client's treatment needs. Typical documentation includes the Crisis Screening Assessment, PHQ-9, Columbia Severity Suicide Rating Scale (C-SSRS), and the Stanley Brown Safety Plan.
• Team Based Approach: Communication and collaborate is key to ensure safety of individuals. Work with client's treatment teams, outside providers, and support systems to obtain information and assist in safety planning when needed.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 251-500 employees