Crisis Worker, Mobile Crisis Response - Part-Time

Thresholds • Chicago, IL

20h • $27 - $30

About The Position

Use your clinical skills to be a part of transforming the crisis care system! Like a physical health crisis, a mental health crisis can be devastating for individuals, families, and communities. Thresholds’ Mobile Crisis Response Team (MCRT) is committed to providing services and supports to best meet the needs of individuals experiencing a mental health crisis. As a Crisis Worker, you will respond to mental health crises in the Uptown, Lakeview, and North Center communities, acting as an alternative to or in conjunction with hospitalization or police response. Each shift, you will answer calls to our crisis hotline and conduct a quick yet robust safety assessment to determine what response is needed. You may connect the caller to an appropriate service or provider, or if a face-to-face intervention is necessary, you and a Peer Engagement Specialist will meet the caller at home, their workplace, or another location in the community. As a pair, you will assist the person in crisis with the least restrictive intervention possible. This can look like anything from walking someone through a panic attack to assisting them with hospitalization. Community interventions occur year-round, in all weather conditions. The team may also distribute basic necessities to individuals in crisis, such as first aid items, water, or warm clothes. After responding to the crisis, you will offer a follow-up to the client based on their needs as well as document the services provided. During downtime between calls, you will have the opportunity to focus on professional development through self-directed projects and community outreach efforts. The culture at Thresholds is collaborative and supportive, providing you with the tools and resources you need for the best client care. Opportunities for training and professional development, including clinical supervision, will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization. Must be able to remain in a stationary position for prolonged periods of time and occasionally traverse long distances and ascend/descend multiple flights of stairs.

Requirements

• Passion for mental health advocacy
• Effective communication and relationship-building skills
• Ability to problem-solve
• Good writing skills
• Strong time management and organization
• To be at least 23 years old
• A valid driver’s license (having daily access to a vehicle preferred)
• Ability to work assigned schedule: Saturday 11:00pm - 7:30am
• High school diploma or GED certificate and 5 years of supervised clinical experience
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Master’s degree in Psychology, Social Work, or related field

Responsibilities

• Answer calls to our crisis hotline and conduct a quick yet robust safety assessment to determine what response is needed.
• Connect the caller to an appropriate service or provider
• Conduct face-to-face intervention
• Assist the person in crisis with the least restrictive intervention possible
• Distribute basic necessities to individuals in crisis, such as first aid items, water, or warm clothes.
• Offer a follow-up to the client based on their needs as well as document the services provided.
• Focus on professional development through self-directed projects and community outreach efforts.

Benefits

• Competitive pay - Salary Range: $26.50 - $30.00 per hour Based on education, experience, and clinical licensure
• PTO Available
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees