Mobile Crisis Clinician

University of Utah Health • Salt Lake City, UT

1d

About The Position

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA Mobile Crisis Outreach Teams (MCOT) offer community-based intervention to individuals living in the Salt Lake County. Outreach teams go to homes, schools, shelters, work, or anywhere else in the community where a person is experiencing a crisis. A two person team is in place to support emergency department and justice system diversion. Teams will have cars and equipment to complete most of their work in the field. Teams will be managed and dispatched by an MCOT Dispatcher in real time using a GPS location program to dispatch a team to the location of the person in crisis in order to achieve the needed and best outcome. The main objectives of mobile crisis services are to provide rapid response, assess the individual, and resolve crisis situations that involve children and adults who are presumed or known to have a behavioral disorder. Additional work includes linking people to needed services to reduce psychiatric hospitalizations, including hospitalizations that follow psychiatric ED admissions. Essential functions of mobile crisis services include: Triage/screening, including explicit screening for suicidality Assessment De-escalation/resolution Peer support Coordination with medical and behavioral health services: and Crisis Response planning and follow-up. Huntsman Mental Health Institute Crisis Website Corporate Overview: University of Utah Health is an integrated academic healthcare system with five hospitals including a level 1 trauma center, eleven community health centers, over 1,600 providers, and a health plan serving over 200,000 members. University of Utah Health is nationally ranked and recognized for our academic research, quality standards and overall patient experience. In addition to our clinical delivery system, we have a School of Medicine, School of Dentistry, College of Nursing, College of Pharmacy, and College of Health providing education and training for over 1,250 providers annually. We have over 2 million patient visits annually and research grants exceeding $350 million. University of Utah Hospitals and Clinics represents our clinical operations for the larger health system.

Requirements

• Ability to communicate verbally as well as in writing.
• Must be able to work effectively in a team environment and demonstrate the ability to collaborate effectively with external partners while abiding by all confidentiality laws and pertinent codes of conduct.
• Maintain clinical competency and resource knowledge required to meet changing services/supports, community, and industry trends.
• Must have strong problem-solving skills.
• Must be detailed oriented and organized.
• Demonstrated flexibility and adapts well to change.
• Is able to assess and stabilize different ages and stages of development/lifespan and different cultural backgrounds and experiences.
• Ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.
• Demonstrate effective de-escalation techniques and utilization of crisis intervention skills.
• Ability to assist patients and their families with treatment adjustments including but not limited to working closely with local, state and federal agencies to ensure the patient receives the appropriate assistance.
• Hazmat Training within 30 days of hire
• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
• One of the following Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah. Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
• Additional license requirements as determined by the hiring department.

Nice To Haves

• Preferred Experience working with community resources, instructing and supervising Social Service Workers, Certified Social Workers, Associate Clinical Mental Health Counselors, interns and/or other caseworkers.

Responsibilities

• Immediately responds to deployment request from Utah Crisis Line (988) dispatchers and/or 911 dispatchers for in-person, crisis and behavioral health emergency situations. Expected response time is arriving on scene within 30 minutes of law enforcement requests and within 60 minutes of community member requests.
• At the direction of MCOT dispatchers, triages and prioritizes community response based on highest acuity behavioral health emergencies.
• Following provided training and certification, acts as a mental health officer of the Salt Lake District Court to assess patients’ risk of harm to self/others and determine if involuntary commitment criteria is met for further assessment and/or hospitalization.
• Engages with the patient, family/friends, other first responders (to include law enforcement/EMS), and other individuals on scene to coordinate crisis intervention and collaborative emergency care.
• Follows all behavior management, de-escalation strategies, and crisis intervention protocols and procedures.
• Develops and implements individualized crisis response and safety plan to meet the needs of each patient (and their families as applicable) and coordinates with applicable community partners on contingency plans in case of behavioral health crisis escalation.
• Asses ses and provides for the patient’s behavioral health and social needs through connection to the appropriate level of behavioral health care and community referrals based on departmental training, as well as hospital and State policy and emergency service protocols.
• Attends safety training which involves local law enforcement and/or University of Utah Health Safety and Security, as well as required training around situational awareness, risk assessments for both the patient and others, and appropriate response to potential on scene weapons or illegal substances.
• Provides practicing oversight of Social Service Workers, Certified Social Workers, Associate Clinical Mental Health Counselors, and/or interns in accordance with Utah state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees