Mobile Automotive Tire and Service Technician

Tire Discounters, Inc.•Sharonville, OH

4h•Remote

About The Position

Since its founding over 40 years ago by Chip Wood, Tire Discounters has been a family-owned and operated business focused on transparency, customer care, and high-level service in the tire and automotive industry. With a team of nearly 2000+ members, the company prides itself on being an employer of choice, offering diverse career paths, industry-leading training, clear advancement tracks, comprehensive benefits, and a focus on work-life balance. As a Mobile Technician, the role involves operating a state-of-the-art mobile service van to fulfill customers' tire and service needs at their homes and workplaces. This includes performing basic tire services and minor service items like oil changes, engaging directly with customers, answering questions, and explaining processes, all while demonstrating proficient knowledge of products, services, warranties, promotions, and advertisements. The position offers daily independence on a route, requiring safe driving and professional representation of Tire Discounters.

Requirements

Strong customer service experience.
Strong experience servicing vehicles and utilizing professional equipment.
Strong organization and communication skills.
You must be at least 18 years of age.
A valid driver's license and safe driving record
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Previous tire installation experience and vehicle service experience (if not, we are happy to train)
High school diploma/GED
Ability to lift 85 pounds.
Ability to work independently, follow schedules, and enjoy solving problems while also being part of a larger Tire Discounters team.
Be a clear communicator with others, making every interaction with customers approachable, simple and informative.
You enjoy working with technology, including mobile phone applications and vehicle servicing equipment including state of the art tire changing and balancing equipment.
You are excellent at managing your time, but also flexible knowing your schedule won't always be the same.
This position requires the ability to read, understand, and follow all procedures and guidelines.
All applicants must be authorized to work in the USA.

Nice To Haves

ASE certified preferred.

Responsibilities

Performing basic tire services (e.g., mounting and balancing tires, tire repairs) using a Tire discounters Mobile service van mainly amongst some minor service items including oil changes.
Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs
Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements
Working as part of the Tire Discounters team with the store network and customer service
Enjoy daily independence on your route, safely driving the van between appointments, and representing Tire Discounters proudly and professionally.
Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting, standing, bending, and squatting.
Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques.