MO Elec Dist Designer II

Ameren•Lake Ozark, MO

5d•$37 - $47

About The Position

Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area DUTIES: Under general supervision, to represent the Company as a single point of contact with customers, builders, developers, any Company representatives, and other appropriate contacts regarding service requests of intermediate complexity. To process and monitor customer applications for service from start to finish, including, but not limited to the following activities: Design assigned jobs of low to intermediate complexity in accordance with Company electric standards. Provide accurate job information as required to the Design Center. Provide high level of responsiveness to customers regarding service requests and impactful projects. Provide the customer with information on rates, charges, programs, service requirements and other technical expertise as required. Obtain all required customer approvals, easements, and rights-of-way as needed, and to prepare appropriate contracts, permits, releases, plats and records. Make field inspections and prepare material and labor estimates, plats and drawings as needed for proposed construction. Investigate and initiate resolution to customer reliability concerns and inquiries. Use transit and level and other surveying instruments/tools as required. Handle special requests as assigned. SPECIAL RESPONSIBILITIES: Responsible for customer satisfaction with all facets of service work. Responsible for ensuring proper application and collection of service related charges and protection of Company revenue. Company policies for revenue guarantees and contributions will be implemented to serve the best interest of the Company. Responsible to ensure billing and operating records are properly established for all service work. Responsible for efficient and effective use of Company resources. Identify the method of service that is in the best interest of the Company. Use Company equipment, when necessary, in a safe and prudent manner. Protect public safety by preventing and/or identifying unsafe electric facilities. CONTACTS: Design Center, Customers, contractors, governmental authorities, real estate developers, banks, trust companies, and other contacts as appropriate. With Operations department representatives, supervision, supervisors/foremen regarding jobs; and with other Company representatives in the stores, transportation and meter departments regarding estimates, materials, transportation facilities, and meter data. WORKING CONDITIONS: A combination of office and field environment. When in the field, must wear personal protective equipment as required. Subject to emergency call-out. Required to operate a vehicle. Considerable walking long distances and over rough terrain Ability to use hand tools and equipment as required. Exposed to varying weather conditions and construction site conditions when in the field. Will work in close proximity to energized electrical facilities

Requirements

Successfully pass Company’s EEI Technical Aptitude test.
Possession of a valid driver’s license is required. Employees working in the Underground Division must possess and maintain a Class E License.
Completion of one of the following educational requirements (A or B): A- An associate's degree or higher from an accredited university, college or junior college in a technical field and two (2) years of related experience. B - Successfully completed two (2) years as an Electrical Designer I, including AC/DC, CAD, and Company's technical training program.
If promoting or transferring to Electrical Distribution Designer II employee must receive an overall rating of at least Meets Expectation on previous year Performance Appraisal.

Nice To Haves

Completion of a minimum of three (3) credit hours in AC/DC Electricity from an accredited junior college, college or university or Company approved certificate program with a minimum grade level of "C" is preferred. If not completed prior to acceptance on the position, the applicant must complete the Company offered AC/DC course as outlined under Post Employment Qualifications within one (1) year of hire date.
Complete one (1) semester of Computer Aided Drafting (CAD) 3 credit hours from an accredited junior college, college or university or Company approved certificate program with a minimum grade level of “C” is preferred. If not completed prior to acceptance on the position, the applicant must complete the CAD training requirement as outlined under Post Employment Qualifications within one (1) year of hire date.

Responsibilities

Represent the Company as a single point of contact with customers, builders, developers regarding service requests of intermediate complexity.
Process and monitor customer applications for service from start to finish.
Design assigned jobs of low to intermediate complexity in accordance with Company electric standards.
Provide accurate job information as required to the Design Center.
Provide high level of responsiveness to customers regarding service requests and impactful projects.
Provide the customer with information on rates, charges, programs, service requirements and other technical expertise as required.
Obtain all required customer approvals, easements, and rights-of-way as needed, and to prepare appropriate contracts, permits, releases, plats and records.
Make field inspections and prepare material and labor estimates, plats and drawings as needed for proposed construction.
Investigate and initiate resolution to customer reliability concerns and inquiries.
Use transit and level and other surveying instruments/tools as required.
Handle special requests as assigned.
Responsible for customer satisfaction with all facets of service work.
Responsible for ensuring proper application and collection of service related charges and protection of Company revenue.
Responsible to ensure billing and operating records are properly established for all service work.
Responsible for efficient and effective use of Company resources.
Identify the method of service that is in the best interest of the Company.
Use Company equipment, when necessary, in a safe and prudent manner.
Protect public safety by preventing and/or identifying unsafe electric facilities.