MnSCU Academic Professional 1 - Program Specialist

Minnesota State Colleges and Universities • Brooklyn Park, MN

2d • $24 - $35 • Hybrid

About The Position

The primary role of the Peace Officer Program Specialist is to provide a seamless student experience through the administration of Customized Training and academic Peace Officer programs. This position will involve the management of role player recruitment, employment and scheduling, along with the coordination of programs and class schedules. This position will also manage credentialing for adjunct and TPT instructors and background verification for students who completed the Peace Officer program, by maintaining student files in accordance to the Peace Officer program policies.

Requirements

• Three (3) Years of experience in the following:
• Program Management: Computer software applications and systems sufficient to enter data and create basic business correspondence, documents and training processes.
• Data Entry: Skill in data entry sufficient to maintain accurate student records and reports; compile, sort and verify data accuracy
• Customer Service Skills: Skill in customer service to provide prompt, courteous and accurate information to customers in person, on the phone, through email and other written correspondence; promptly respond to customer/ co-worker inquiries about registrations, programs, data, etc.; provide assistance/ guidance to customers/ co-workers on resolving difficult or complex issues
• English: Knowledge of English sufficient to fluently speak, read, understand and respond to a variety of written and spoken communications, such as customer questions, detailed instructions, and procedures, data reports
• Word Processing: Skill in word processing sufficient to use the software, such as Microsoft Word, to prepare and format letters, memos and reports and ability to check completed work for spelling, grammar, punctuation and formatting
• Spreadsheets: Skill in using spreadsheet software applications, such as Microsoft Excel, Access to enter, compile, store and retrieve data in a variety of reports
• Math: Knowledge of math sufficient to add, subtract, multiply and divide whole numbers, fractions, decimals, calculate percentages and use simple formulas and ability to compare the prices of items or groups of items
• Applicant must be legally authorized to work in the US at the start of employment.

Nice To Haves

• Prior leadership or management experience
• Knowledge and familiarity with MN POST requirements, processes.
• Knowledge of policies and procedures of the college/customized training, especially related to registration for all hour-based courses.
• Ability to gain acceptance for ideas in order to accomplish tasks.
• Knowledge of ISRS & rSchoolToday systems and various software programs.
• Skills in communications and interpersonal relations sufficient to provide information to staff, students and the general public.
• Highly organized and detail-oriented to maintain integrity in the student information system.
• Ability to work with others in a team setting to accomplish tasks.
• Ability to establish work priorities and ensure completion.

Responsibilities

• management of role player recruitment, employment and scheduling
• coordination of programs and class schedules
• manage credentialing for adjunct and TPT instructors
• background verification for students who completed the Peace Officer program
• maintaining student files in accordance to the Peace Officer program policies

Benefits

• Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($150 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.
• We promote the health and well-being of our employees and take work/life balance seriously.
• Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees