Mixed Methods User Experience Researcher III

Expedia Group • Austin, TX

1d • $137,500 - $208,500

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Mixed Methods User Experience Researcher III The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company. At Expedia Group, we are passionate about creating exceptional traveler and partner experiences through data-driven insights. Our Research team plays a critical role in shaping the future of global travel by uncovering what matters most to our customers. We are looking for a Mixed Methods UX Researcher III to help us investigate and craft key pieces of our product platform, including price display and merchandising. In this role, you will:

Requirements

• Bachelor’s degree in Human-Computer Interaction, Psychology, Cognitive Science, or a related field; or equivalent related professional experience.
• 5+ years of relevant professional experience.
• Proven experience conducting both qualitative and quantitative user research across products or services.
• Ability to synthesize and present research insights to multidisciplinary teams and influence product direction.

Nice To Haves

• Advanced knowledge of mixed methods research techniques, including survey design, usability studies, in-depth interviews, and statistical analysis.
• Experience integrating research into agile, fast-paced product development environments at scale.
• Demonstrated expertise in turning complex user data into actionable strategies for product and design teams.
• Experience safely and ethically integrating and operating AI/ML-enabled processes that improve research outcomes.
• Experience leveraging AI-powered research tools or applying AI/ML approaches to user research.

Responsibilities

• Design and execute mixed methods user experience research using both qualitative and quantitative approaches to inform product decisions.
• Collaborate closely with product managers, designers, and engineers to integrate user insights throughout the product development lifecycle.
• Analyze complex data sets and translate findings into actionable recommendations that drive improved user experiences.
• Develop and communicate research plans, methods, and findings to stakeholders at multiple levels.
• Advocate for user-centered design principles, ensuring that diverse user needs are represented across products and features.
• Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products.

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level