Mitigation Project Manager
About The Position
The Mitigation Project Manager is responsible for building, operating, and scaling the water mitigation division from the ground up. This role requires a hands-on leader who is comfortable performing field work while also managing operations, sales support, staff, and financial performance as the business grows. In the initial phase, this role will personally handle all aspects of mitigation operations, including field work, customer communication, job documentation, estimating, and billing. As the company expands, the role transitions into a leadership and oversight position responsible for hiring, training, and managing a full mitigation team.
Requirements
- Proven industry experience in water mitigation
- IICRC Certification (required)
- Mold Certification (required)
- Strong understanding of insurance-driven mitigation workflows
- Marketing and referral-based growth experience
- Valid professional license(s) as required by local/state regulations
- Clean background and ability to pass pre-employment screening
- Valid driver’s license and insurable driving record
- Willingness to work in the field initially, including nights, weekends, and emergency calls
- Strong leadership with the ability to build systems, not just run jobs
- Accountability, integrity, and the ability to operate independently with minimal oversight
Nice To Haves
- Experience building or scaling a mitigation operation
- Leadership experience managing crews or departments
- Strong estimating, documentation, and carrier communication skills
Responsibilities
- Perform hands-on water mitigation services including emergency response, water extraction, demolition, equipment setup, monitoring, and dry-out procedures
- Manage 24/7 emergency response coordination and on-call scheduling as needed
- Conduct moisture mapping, documentation, and daily job monitoring in accordance with IICRC standards
- Ensure proper equipment usage, material tracking, and jobsite safety
- Communicate professionally with homeowners, property managers, plumbers, adjusters, and insurance carriers
- Create and manage job scopes, estimates, invoices, and documentation for insurance claims
- Oversee job profitability, material usage, and equipment management
- Ensure files are accurate, compliant, and audit-ready
- Recruit, hire, train, and manage mitigation technicians as volume increases
- Develop and implement standard operating procedures (SOPs) for mitigation workflows
- Track KPIs, job performance metrics, and operational costs
- Build and maintain referral relationships with plumbers, HVAC companies, property managers, agents, and other partners
- Support and participate in local marketing and business development efforts
- Collaborate with company leadership on budgeting, growth planning, and operational improvements
Benefits
- Competitive compensation based on experience
- Performance-based growth opportunities
- Medical, dental, and vision insurance options
- Paid time off and long-term career development
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
