Mitigation Project Manager

RDM Holding Company • Elk Grove Village, IL

1d

About The Position

The Mitigation Project Manager oversees all aspects of assigned restoration projects and assigned Water Mitigation crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence.

Requirements

• 2 years’ experience in the Fire and Water Restoration industry is a plus.
• Ability to manage several projects at once.
• Excellent leadership and communication skills.
• Knowledgeable at estimating, job costing, and quality control.
• Working knowledge of Microsoft Outlook®, Excel®, and Word®.
• IICRC certifications – WRT and ASD is a plus.
• Proficient with Xactimate® estimating software a plus.
• A valid driver's license with a reasonable driving record.
• Ability to pass a criminal background check & drug screen.
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Nice To Haves

• 2 years’ experience in the Fire and Water Restoration industry is a plus.
• IICRC certifications – WRT and ASD is a plus.
• Proficient with Xactimate® estimating software a plus.

Responsibilities

• Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
• Negotiate with customers and/or clients for approval of restoration activities
• Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain all communications with customers, teammates, vendors, and insurance representatives 
• Manage production expenses including labor, equipment, vehicles, and other assets
• Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
• Actively engage in recruiting, hiring, and training restoration teammates

Benefits

• Medical, Vision, Dental
• 401K Matching
• Company Paid Life Insurance
• Commissioned Bonus Structure
• Paid Time Off
• Paid Holidays
• Paid Career Training & Certification Opportunities
• Employee Referral Program
• Customer Service Recognition Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees