MISSION SUPPORT ASSISTANT

Department Of Homeland Security•Olmito, TX

37d

About The Position

This position allows you to use your knowledge and experience to provide clerical support and assistance in applying technical procedures, methods and techniques in support of the missions and functions of the Agency. Apply for this exciting opportunity help strengthen the Department's ability to protect the homeland. This position starts at a salary of $49,960.00 (GS-7, Step 1) to $64,952.00 (GS-7, Step 10). As a Mission Support Assistant, you will perform office support tasks. Duties and responsibilities include: Assisting higher graded staff in providing direct support to employees and managers on various policy and procedural tasks. Assisting in the coordination and monitoring of organizational property; maintaining an inventory of office supplies for the team to ensure availability. Coordinating with other employees on basic matters, reports, and a variety of entry-level actions using appropriate automated systems. Monitoring, coordinating, and maintaining a variety of records and generating various management reports; assisting users in the organization with basic software, hardware and automation issues. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years (additional details below)
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Bargaining Unit: This is a bargaining unit covered position, represented under the National Border Patrol Council - NBPC. For local chapter contact information see https://bpunion.org/#.
Experience: You qualify for the GS-7 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Analyzing, evaluating, and improving the efficiency of internal administrative processes, workflow, and reporting/tracking systems. Utilizing automated systems to search various government and open market sources for information on purchasing products and/or services. Developing, evaluating, and advising on the methods related to administrative or records management systems' directives management, mail management, or forms management. Performing other office automation tasks, in combination with clerical work performed as part of the general office support.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/02/2025.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Responsibilities

Assisting higher graded staff in providing direct support to employees and managers on various policy and procedural tasks.
Assisting in the coordination and monitoring of organizational property; maintaining an inventory of office supplies for the team to ensure availability.
Coordinating with other employees on basic matters, reports, and a variety of entry-level actions using appropriate automated systems.
Monitoring, coordinating, and maintaining a variety of records and generating various management reports; assisting users in the organization with basic software, hardware and automation issues.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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