Mission Services Lead/Coordinator (Bilingual English/ Spanish)

Goodwill Industries of the Columbia • Pasco, WA

6h • $25 - $28

About The Position

This position provides work alongside leadership and support to a team whose responsibilities include advocacy, and support to individuals with disabilities and disadvantaging conditions so they may achieve their highest level of employment. Direct client support and supervision of a drop-in service office to be included in the scope of work.

Requirements

• Would like to grow a career as a social service professional.
• Possess proven skills as a careful listener and are cultivating the ability to see the world from a variety of perspectives.
• Have excellent written and verbal communication skills; bilingual English/ Spanish required.
• Are adaptable and see change in practices as an opportunity to improve.
• Have the agility to work both independently and in collaborative teams.
• Are a self-starter with personal drive and initiative.
• Have intermediate level or better computer skills which include Excel, Outlook, Word, and internet use.
• Possess attention to detail and thrive in a time sensitive environment.
• Are a creative problem-solver.
• Are passionate about providing high quality customer service.
• Interact positively with ethnically, culturally, economically, and disability diverse populations.
• Can pass an established background screening process.
• Possess a valid state-issued driver’s license for at least 3 years, good driving record, ability to provide own transportation, and proof of current automobile insurance

Responsibilities

• Develop relationships with employers and businesses through regular contact, which includes cold calls to meet established weekly/monthly quotas for employer contacts.
• Provide support services directly to clients seeking work or participation in a program providing foundational supports leading to sustainable employment.
• Support and supervise the keeping of up-to-date client and community partner information
• Understand and abide by funding source contractual regulations, requirements, policies, and procedures.
• Actively engage in the development of a commendable workgroup utilizing agency human resource development protocols.
• Direct the work of your team in a kind, clear and predictable manner while serving as the manager on duty at the site.
• Evaluate the work of staff to ensure that programs are of appropriate quality and that resources are used effectively.
• Assist in preparation and maintenance of records and reports such as budgets, personnel records and training manuals.
• Monitor and complete timekeeping tasks in an accurate and timely manner following agency protocols to include but not limited to timecard annotation, leave request completion, schedule posting etc.
• Keep current on job trends, industry labor market reports, position openings, and job fairs; communicate those opportunities to clients as well as the rest of the Mission Services team.

Benefits

• Medical, Dental, and Vision Insurance: Employee and dependent premiums shared between the company and employee.
• Company-Paid Life Insurance: Coverage provided at no cost to the employee.
• Paid Vacation and Sick Leave: Accrued based on hours worked.
• Paid Time Off (PTO): Twenty four hours of floating holiday annually. Prorated based upon hire date in the first calendar year of employment.
• Additional Longevity PTO: Earned on the anniversary date of hire, based on full- or part-time status.
• On-Demand Payment: Access to earned wages before payday.
• Bonus Opportunity: Based upon performance and prorated based upon hire date.
• Access to Financial Assistance: Support for training, education, and career development to help employees advance in their professional growth.
• Retirement Savings Plan: Eligible to participate in a 401(k) or Roth IRA upon turning 18, with enrollment eligibility after one year of service and 1,000 hours worked in the first year (or 500-1,000 hours each year for two consecutive years). Enrollment entry dates are January 1st or July 1st.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed