Capturis - Missing Bills Processor

Conservice • Mandan, ND

4d • Hybrid

About The Position

When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND
for more than 25 years. As part of the Conservice family, the nation’s leading
utility management provider, we’re backed by the strength, resources, and
stability of an industry leader. That means more opportunities, more support,
and a future you can build right here at home with the Capturis team you know
and trust.

If you’re looking for a chance to use your communication and problem-solving
skills in a professional environment, then this is the job for you! Our Account
Processors ensure utility provider bills are received in our office in a timely
manner and then input the bills into the Conservice database in order to begin
processing. We value assertiveness here at Conservice, so you’ll need to be
dedicated to taking the initiative to resolve complications. If you’re looking
for a professional and fast-paced environment, apply now to join the Conservice
family!

Requirements

• High School Diploma or equivalent

Nice To Haves

• Excellent telephone and email etiquette
• Excellent research and problem-solving skills with a strong attention to detail
• Time management and organization
• Excellent attendance and punctuality
• Familiarity with using a computer and G-Suite
• Familiarity with Microsoft Word and Excel

Responsibilities

• Contact and work with utility providers over the phone and through email
• Utilize Conservice software to investigate and locate missing bills
• Retrieve bills from utility providers and prepare them to be processed
• Phone Use: Medium (Up to 40% of the workday)
• Type: Outbound
• Ensure method of arriving bills is done through correct processes
• Return messages left by vendors and providers as needed
• Ability to achieve the standard of 70 billing resolutions per day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees