Capturis - Disconnects Invoice Specialist

Conservice • Mandan, ND

7d • Hybrid

About The Position

When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND
for more than 25 years. As part of the Conservice family, the nation’s leading
utility management provider, we’re backed by the strength, resources, and
stability of an industry leader. That means more opportunities, more support,
and a future you can build right here at home with the Capturis team you know
and trust.

The Invoice Specialist role consists of requesting payment extensions,
requesting expedited payments and follow up work with the utility providers to
make sure payments were posted correctly to eliminate any chance of
disconnection of services for our customers. Invoice Specialists are also
responsible for requesting missing invoices, late fee removal, following up on
disconnect notices,  and mailing address updates from the utility providers.

Requirements

• High School Diploma or GED

Nice To Haves

• Previous Customer Service Experience
• Strong Computer Skills
• Excellent telephone and email etiquette.
• Excellent research and problem solving skills with a strong attention to detail.
• Time management and organization
• High school diploma or equivalent

Responsibilities

• Request payment extensions with providers
• Request expedited payments
• Ensure payments posted correctly
• Request missing invoices
• Work with providers for late fee removal
• Follow up on disconnect notices

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees