Vacant Missing Bills Analyst

Conservice • Logan, UT

12d • $15 • Hybrid

About The Position

At Conservice, our mission is to manage our clients’ utilities - and we’re
looking for people to investigate when bills go missing! Vacant Missing Bills
Specialists ensure expected vacant bills are received in a timely manner and
recover any that are missing. Your performance will help prevent costly late
fees and potential disconnects. Come be part of a unified team dedicated to
client satisfaction and creating a positive culture.

Requirements

• High school diploma

Nice To Haves

• Clear and professional written and verbal communication
• Attention to detail
• Able to quickly learn and adapt to new computer software
• Self-motivated to find the “why” behind the problem
• Interested in exceeding expectations
• Prioritize time effectively to complete workload and achieve goals

Responsibilities

• Investigate missing bills for vacant units and either retrieve them or determine why they cannot be retrieved
• Ensure Conservice is receiving expected bills for vacant units
• Communicate with utility providers through phone calls and emails
• Engage in some written client communication for diverse purposes
• Confirm mailing addresses and account details
• Recover any missing vacant bills
• Assist in recovering all missing bills in billing history
• Prevent late fees and utility disconnects where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees