MIS Specialist

Open Bank • Los Angeles, CA

2d

About The Position

We are looking for a MIS Specialist
to join our MIS team at Open Bank! The Management Information System (MIS) Specialist provides end users with information by designing methods to collect and retrieve data; maximizes computer system capabilities by studying technical applications and making recommendations.

Requirements

• Bachelor’s degree in Management Information or Computer Information or related field or equivalent experience preferred, but not required.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
• Ability to retain a broad knowledge of tasks performed in the IT functions.

Responsibilities

• Identifies end user requirements by establishing personal rapport with potential and actual end users and other persons in a position to understand service requirements.
• Provide customer support for system functional, operational, and technical issues.
• Develop MIS process improvements for increased efficiency.
• Maintain and support MIS activities.
• Coordinate with cross-functional teams to resolve complex problems/ issues.
• Provide technical support to ensure that hardware and software systems are fully functional.
• Manage security administration activities for systems.
• Create and generate reports in a timely and accurate manner.

Benefits

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees