Ministry & Media Center Coordinator

Hope Media Group•New Caney, TX

11d•Onsite

About The Position

Join a company that truly impacts others! Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope. Hope Media Group the home of KSBJ, WayFM, Vida Unida, NGEN radio, Worship 24/7, Hope Nation, NGEN Radio, Way Loud, Way new, Way Back, Way Blessed, God Listens Prayer App and Hope Events. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry! Job Summary The Ministry & Media Center Coordinator (MMCC) supports the daily operations of Hope Media Group’s headquarters and serves as the “ambassador of first impressions” for all who visit or call. This role ensures a welcoming, hospitable, and efficient environment for guests, team members, ministry partners, and the public. The MMCC oversees front desk operations, office administration, visitor logistics, and supports Community Engagement initiatives. This position requires strong interpersonal skills, attention to detail, a proactive approach, and a heart for ministry.

Requirements

Associate's degree in Business, Communications or related degree preferred, OR equivalent experience.
2+ years in an entry-level, administrative, front office, or guest relations role.
Demonstrated alignment with Hope Media Group’s mission and core virtues.
Exceptional hospitality and customer service skills.
Strong verbal and written communication.
Highly organized, detail-oriented, and able to manage multiple priorities with grace.
Proficient in Microsoft Office Suite and SharePoint.
Calm under pressure and skilled in conflict de-escalation and problem-solving.
Able to handle confidential information with extreme discretion.
Eagerness to learn and contribute in a dynamic, mission-driven environment.
Heart for ministry and alignment with Christian values and mission of Hope Media Group.

Responsibilities

Team Member & Guest Relations: Lead and participate in front desk operations, ensuring every guest and caller experiences Hope Media Group’s warmth and professionalism.
Supervise and coach the Front Desk Receptionist, providing ongoing guidance and coverage as needed.
Perform and model excellent reception, communication, and hospitality standards.
Develop and maintain procedures that ensure efficiency and consistency in all guest interactions.
Office Administration & Logistics: Manage and perform daily administrative operations, including mail, shipping, and office supply coordination.
Oversee vendor relationships while personally executing key logistical and facility support tasks.
Monitor office systems and implement improvements that enhance efficiency.
Support budget stewardship through thoughtful purchasing and vendor management.
Event & Ministry Support: Partner with Community Engagement leadership to plan and deliver ministry events and staff gatherings.
Coordinate and participate in logistics, preparation, and set-up.
Serve as a central point of contact for cross-departmental activities hosted at the Ministry & Media Center.
Demonstrated Faith: Committed to a personal relationship with Jesus Christ.
Be spiritually grounded and Biblically literate.
Comfortable praying for co-workers in team meetings, leading spoken prayer, and participating in ministry prayer meetings and Bible studies.
Lives by the Christian principles defined by the Ministry Statement of Faith.
Participates in on-air fundraisers and prays for donors as needed.
Has a passion for leveraging the platform of radio for evangelism and discipleship.
Exhibits a strong moral character.
Is an active member of a Bible believing local church.