Mining Application Specialist - MineStar

Caterpillar Inc.

12d•Onsite

About The Position

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Us as a MineStar Application Specialist – Be at the Forefront of Autonomy Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work? If you answered yes, then this is your opportunity to join our team that’s transforming the future of mining. At Caterpillar, we’re not just building machines—we’re building the future. As a MineStar Application Specialist, you’ll be based at the Asarco Ray Mine, working side-by-side with our customer to maintain a fleet of Caterpillar autonomous haul trucks. This is more than a job—it’s a chance to influence change, drive innovation, and see the results of your work in real time. What Makes This Role Unique? 7x7 Day/Night Shift Roster: Work hard for 7 days, then enjoy 7 days off. Travel, relax, recharge—your time is truly yours. On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently. Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements. Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.

Requirements

Technical Expertise in mining technology. Know how to obtain the most value out of our technology products to increase customer satisfaction.
Problem-Solving Mindset to identify root causes and drive solutions. Determine the correct direction to solve critical customer issues.
Communication & Collaboration Skills to work effectively with cross-functional teams and customers.
Analytical Skills: Proven experience in building and maintaining dashboards using tools like Power BI to enhance visibility and support data-driven decision-making.

Nice To Haves

Degree in Mining Engineering.
Experience with MineStar systems and autonomous mining technology.
Hands-on experience in a mine-site or camp environment.
Self-starter with a passion for innovation and continuous improvement.
Demonstrated ability to work independently, to communicate effectively and to influence others in the work group, dealer personnel and customers are highly desired.
Excellent interpersonal skills are essential to deal with sensitive issues and/or persuade others inside and outside the company to take specific action.

Responsibilities

Support customers by providing product application expertise
Serve as customer consultant to help them improve operations using MineStar technology
People – Consult with site to ensure they have the correct organization to support mining technology
Process – Consult with site to ensure key processes are in place to support mining technology
Site Status – Benchmarks site performance using several metrics to ensure continuous improvement
Sets MineStar Best Practices and processes
Review site audits and provide recommendations
Mentor junior team members and train site staff.
Build and maintain dashboards using tools like Power BI.