Minibar Attendant InterContinental Washington, DC - The Wharf

IHG • Washington, DC

9d • $27

About The Position

Creating memorable experiences by properly maintaining levels of inventory in guest room ServiBars (minibars) to ensure guest satisfaction. At the InterContinental Washington DC – The Wharf, we want our guests to feel special, cosmopolitan and in the know which means we need you to be charming by being approachable, having confidence and showing respect, stay in the moment by understanding and anticipating guests’ needs, being attentive - taking ownership of getting things done, and making the guest’s stay memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Requirements

• Handling, carrying or pushing items weighing as much as 50 pounds (carts, boxes, bottles, etc)
• Moving about the guest corridors, service elevators, and storeroom
• Unlocking, opening, pushing, pulling, bending and lifting
• Communication skills are necessary when interacting with guests and supervisor – you’ll be warm, welcoming, and easy to talk to
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking and recording inventory, recording consumption, completing paperwork, etc.
• A good grasp of reading, writing and basic math
• The flexibility to work night, weekend, and holiday shifts
• Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language

Responsibilities

• Ensure that all in-room accessories and promotional materials are in place.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Inspect and restock guest room ServiBars according to established standards; accurately record guests consumption using the Servitron hand-held unit or other established method.
• Maintain an adequate stock of products on the ServiCart and replenish the cart at the end of the day.
• Maintain the storeroom in a neat and orderly manner.
• Report ServiBars and ServiCarts requiring repairs to the Engineering department; complete basic repairs and deep cleaning of ServiBars as required. Alert Management of any problems or issues so that prompt, corrective action can be taken where appropriate.
• Perform other duties as assigned.

Benefits

• We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
• We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees