Mini Bar - Supervisor
About The Position
At Hard Rock Hotel San Diego, we don’t just deliver hospitality, we create amplified experiences. Located in the heart of the Gaslamp Quarter, our team of passionate “Curators” brings energy, creativity, and world-class service to every guest interaction. We’re looking for a Mini-Bar Supervisor who thrives in a fast-paced luxury life-style environment and is ready to lead a team that keeps our in-room experience stocked, seamless, and rock-star ready. If you are a detail-driven hospitality professional who enjoys leading teams, optimizing operations, and delivering elevated guest experiences, we invite you to join the band. As Mini-Bar Supervisor, you will oversee the daily operations of the hotel’s mini-bar program, ensuring inventory accuracy, service excellence, and an exceptional in-room guest experience.
Requirements
- Previous supervisory experience in hospitality, food & beverage, or a related service environment
- Strong leadership and team development skills with the ability to motivate and inspire others
- Excellent communication and interpersonal abilities
- Highly organized with strong attention to detail and the ability to manage multiple priorities
- Experience with inventory management, ordering systems, and product control processes
- Basic math skills and comfort handling cash and point-of-sale systems
- Flexibility to work evenings, weekends, and holidays as business demands
- High school diploma or equivalent required; hospitality or related field education preferred
Responsibilities
- Lead and supervise the Mini-Bar team, ensuring exceptional service standards and presentation across all guest rooms
- Oversee inventory control, ordering, and restocking processes to maintain optimal stock levels while minimizing waste
- Implement and maintain systems for tracking inventory, managing supplies, and monitoring sales performance
- Ensure all mini-bar products are accurately stocked, rotated, and presented in accordance with brand standards
- Identify opportunities to enhance revenue through product offerings, merchandising, and operational efficiencies
- Partner with Housekeeping, Front Office, and Food & Beverage teams to ensure seamless service delivery and timely issue resolution
- Maintain compliance with hotel policies, safety procedures, and service standards
Benefits
- Competitive pay and benefits
- Career growth opportunities within Hard Rock and our management company
- A dynamic, collaborative workplace culture
- The chance to be part of a globally recognized hospitality brand
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
