Mini Bar Attendant - The Little Nell

The Little Nell•Aspen, CO

About The Position

The Mini Bar Attendant is responsible for the restocking, inventorying and accounting for all mini bar stock in guest rooms. This role ensures all menus are present in every room and proper charges are accounted for on the guest room folio. This position reports to the Director of Housekeeping.

Requirements

High School Diploma or equivalent preferred
1 year related experience required
Basic knowledge of wine, food and cooking methods
Excellent organizational and telephone skills
Ability to professionally and courteously interact with guests when needed
Clear understanding of instructions and ability to report maintenance or security concerns
Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
Ability to stay focused and complete tasks efficiently with minimal supervision
Ability to work with fellow housekeeping and hotel staff to ensure seamless operations
Ability to respect guest privacy and confidentiality at all times
Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
Ability to understand and communicate in Spanish and English
Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Responsibilities

Keep all “in room menus” current, neat and in pristine condition
Know all current In Room Dining menus and amenity offerings
Ensure effective working knowledge and operation of the inventory system
Maintain security of refreshment bar items
Responsible for daily inventory of all mini bars in all occupied guest rooms
Responsible for charging daily mini bar consumptions of alcohol items
Greet guests in public areas; offer help and information, guides guests to hotel areas
Properly enters rooms using room service standards, greets guests by name, respects Do Not Disturb signs, and returns to rooms that are occupied
Notify manager of any guest comments or complaints-daily communication
Other duties as assigned