Mini Bar Attendant - The Little Nell

The Little Nell•Aspen, CO

1d•Onsite

About The Position

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. A Relais & Châteaux resort, The Little Nell is consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit www.thelittlenell.com or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected] , aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Position Summary The Mini Bar Attendant is responsible for the restocking, inventorying and accounting for all mini bar stock in guest rooms. This role ensures all menus are present in every room and proper charges are accounted for on the guest room folio. This position reports to the Director of Housekeeping.

Requirements

High School Diploma or equivalent preferred
1 year related experience required
Basic knowledge of wine, food and cooking methods
Excellent organizational and telephone skills
Ability to professionally and courteously interact with guests when needed
Clear understanding of instructions and ability to report maintenance or security concerns
Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
Ability to stay focused and complete tasks efficiently with minimal supervision
Ability to work with fellow housekeeping and hotel staff to ensure seamless operations
Ability to respect guest privacy and confidentiality at all times
Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
Ability to understand and communicate in Spanish and English

Responsibilities

Keep all “in room menus” current, neat and in pristine condition
Know all current In Room Dining menus and amenity offerings
Ensure effective working knowledge and operation of the inventory system
Maintain security of refreshment bar items
Responsible for daily inventory of all mini bars in all occupied guest rooms
Responsible for charging daily mini bar consumptions of alcohol items
Greet guests in public areas; offer help and information, guides guests to hotel areas
Properly enters rooms using room service standards, greets guests by name, respects Do Not Disturb signs, and returns to rooms that are occupied
Notify manager of any guest comments or complaints-daily communication
Other duties as assigned