Milk Room Supervisor - Food & Nutrition Services
About The Position
The University of Iowa Health Care department of Food & Nutrition is seeking a Milk Room Supervisor. This position coordinates and provides operational support for the Stead Family Children's Hospital (SFCH) Milk Room. Ensure all tasks, goals, and practices related to the handling, preparation, and distribution of human milk, donor milk, and formula for SFCH patients are carried out in full compliance with industry standards and regulations. Supervise and support the staff and operations of the Milk Room in the Stead Family Children's Hospital. Assist Patient Services Manager with scheduling of staff. Serve as the primary point of contact for SFCH staff and providers, delivering exceptional customer service and support. Ensure compliance of tasks and goals that provides for the safe handling, preparation, and delivery of human milk, donor milk, and formula for SFCH patients. Maintain and update equipment and supplies, monitor/respond to TempTrak alarms, freezer/refrigerator temperatures, manage calibration of equipment (scales, etc), report/ schedule maintenance and lab issues. Instruct/teach Master of Clinical Nutrition students and others during rotation in the Milk Room. Recommend, review and assist with policies and procedures. Initiate corrective action as needed and monitor quality assurance. Apply basic principles of food safety and sanitation. Assist with interviewing, making recommendations and hiring staff. Supervise, train, provide direction, and evaluative feedback to staff to assure outcomes are achieved. Manage the performance of laboratory staff and conduct their performance reviews. Lead, supervise, and train laboratory staff on programs and technology used in the lab to include Epic, Timeless, scanning, and labels. University of Iowa Health Care — recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. ® Percent of Time: 100% Pay Grade: 4A Benefits Highlights: Regular salaried position located in Iowa City, Iowa Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans For more information about Why Iowa?, click here
Requirements
- Bachelor’s degree or equivalent years of experience and education is required.
- One year laboratory experience
- Excellent written and verbal communication skills
- Strong interpersonal skills
- Must be meticulous to detail
- Competent in computer software applications
- Strong work ethic, time management, motivated, organized and focused
Nice To Haves
- Ability to organize and prioritize tasks
- ServSafe certification
- Laboratory management and personnel supervisory experience
- Experience in EPIC
Responsibilities
- Coordinates and provides operational support for the Stead Family Children's Hospital (SFCH) Milk Room.
- Ensure all tasks, goals, and practices related to the handling, preparation, and distribution of human milk, donor milk, and formula for SFCH patients are carried out in full compliance with industry standards and regulations.
- Supervise and support the staff and operations of the Milk Room in the Stead Family Children's Hospital.
- Assist Patient Services Manager with scheduling of staff.
- Serve as the primary point of contact for SFCH staff and providers, delivering exceptional customer service and support.
- Ensure compliance of tasks and goals that provides for the safe handling, preparation, and delivery of human milk, donor milk, and formula for SFCH patients.
- Maintain and update equipment and supplies, monitor/respond to TempTrak alarms, freezer/refrigerator temperatures, manage calibration of equipment (scales, etc), report/ schedule maintenance and lab issues.
- Instruct/teach Master of Clinical Nutrition students and others during rotation in the Milk Room.
- Recommend, review and assist with policies and procedures.
- Initiate corrective action as needed and monitor quality assurance.
- Apply basic principles of food safety and sanitation.
- Assist with interviewing, making recommendations and hiring staff.
- Supervise, train, provide direction, and evaluative feedback to staff to assure outcomes are achieved.
- Manage the performance of laboratory staff and conduct their performance reviews.
- Lead, supervise, and train laboratory staff on programs and technology used in the lab to include Epic, Timeless, scanning, and labels.
Benefits
- Regular salaried position located in Iowa City, Iowa
- Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
