Military/Veteran Peer Support Specialist III
About The Position
Rutgers, the State University of New Jersey, is seeking a Military/Veteran Peer Support Specialist III Military Services of Rutgers University Behavioral Health Care. Under the supervision, the Military/Veteran Peer Support Specialist III provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition. Among the key duties of this position are the following:
Responsibilities
- Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner.
- Develops and maintains a peer to peer relationship with individuals served so that he/she can identify emotional, psychiatric or behavioral changes with may require further support.
- Utilizes own experiences as a vehicle to connect and establish rapport and relationship building with individual served.
- Promptly responds to all service requests.
- Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
