Military/Veteran Peer Support Specialist III

Rutgers University • Piscataway, NJ

19h

About The Position

Rutgers, The State University of New Jersey, is seeking a Peer Support Specialist III for the Military Services withing Rutgers University Behavioral Health Care. Under the supervision, provides person centered, culturally competent, and “consumer friendly” services to individuals who contact the Call Center. Receives telephone, chat, and text requests for service, undertakes review of the service need of the caller or consumer, and responds by offering peer support and appropriate referrals and disposition. Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Responsibilities

• Provides “customer friendly” services, taking initiative in engaging individuals served in an empathic and concerned manner
• Provides direct care services consistent with philosophy of UBHC
• Reviews service requests/referrals for all populations, and responds in accordance with prescribed departmental procedures.
• Documents contacts, interventions, and interactions with callers in a timely manner and in accordance with established policies.
• Maintains knowledge of Center and Unit policies and procedures.
• Maintains knowledge of UBHC and unit policies and procedures.
• Contributes to and supports the mission, vision, values, goals and objectives of UBHC

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed