Military Outreach Coordinator

Georgia State University•Clarkston, GA

23h•Onsite

About The Position

The primary responsibility of the Military Outreach Coordinator position is to assist in the overall development and enhancement of university military/veteran friendly policies and procedures for veterans, active-duty service members, dependents, and survivors. The person will coordinate the day-to-day operations of the main Military Outreach Center as well as 5 other campus locations. The coordinator will assist in the transition process of veterans to an academic setting while connecting them with appropriate departments and resources on each of the campuses. The Military Outreach Coordinator will have demonstrated leadership, management skills, and communication skills, both written and oral. He/she will have a working knowledge of the educational, social, and physical challenges facing active military, veterans, and their families. The coordinator will be able to analyze and determine special personal needs (such as posttraumatic stress disorder, traumatic brain injury, substance abuse, etc.), as well as family needs, to support appropriate referral.

Requirements

Demonstrated leadership skills
Demonstrated management skills
Demonstrated communication skills, both written and oral
Working knowledge of the educational, social, and physical challenges facing active military, veterans, and their families
Ability to analyze and determine special personal needs (such as posttraumatic stress disorder, traumatic brain injury, substance abuse, etc.), as well as family needs, to support appropriate referral
A bachelor’s degree and two years of related experience or a combination of education and experience
Working knowledge of integrated student record data systems, such as Banner
Collaborative, energetic and resourceful work style
Excellent oral and written communication skills
Excellent organizational and interpersonal skills
Ability to multi-task
Ability to pay attention to detail
Ability to exhibit excellent customer service skills
Self-starter and quick learner with a continual desire and capability to learn
Proficient understanding of Microsoft Office applications (Word, Excel, Outlook)
Experience in an enrollment services environment or unit (i.e., academic records, admissions, financial aid, registrar, student accounts)

Nice To Haves

Military veteran candidate
Experience in a higher education setting

Responsibilities

Coordinate services of the main Military Outreach Center on a day-to-day basis and coordinate activities at 5 other campuses, performing administrative duties as required with the military student advocates.
Assist the military student advocates with escalated issues.
Analyze and determine special personal needs (such as post-traumatic stress disorder, traumatic brain injury, substance abuse, etc.), as well as family needs, to support appropriate referrals for military learners.
Work with military students and veterans to identify appropriate academic and cocurricular needs.
Work on implementation of initiatives with the Director and other campus offices.
Coordinate and participate in "special projects" college-wide on various campuses.
Responsible for coordinating and enabling VA Work-Study workers on all perimeter campuses in the performance of their roles and functions, as directed by the Military Outreach Center Director.
Be cross trained to assist in other student service roles for military learners and veterans as back-up for a department as well as to supplement resources needed during certain times of the year.
Assist in the monitoring of the MOC departmental budget, MOC Foundation budget, MOC Scholarship fund and Grant budget(s); perform other administrative functions as required.