Military-Affiliated Student Specialist (VA Work Study)
About The Position
Courtesy posting: This is a courtesy posting for the Military-Affiliated Student Center. This position will be funded through the Department of Veteran Affairs. Please visit VA's Work Study page to determine eligibility for this position. The Military-Affiliated Student Specialist helps the Military-Affiliated Student Center (MASC) in its mission to serve as a centralized resource for the KU military-affiliated community. MASC specialists work at the center's reception desk, helping to keep the center open, welcoming students and their families, answering calls and emails, and helping MASC staff with various administrative duties and outreach.
Requirements
- Must be in good standing academic standing and VA Work Study eligible. To determine eligibility, visit the VA's Work Study page.
- Must be using VA benefits (GI Bill) for the semester in which you want to work.
- Experience with Microsoft Office applications such as Word, Excel, Outlook as demonstrated by application materials.
- Experience and/or strong interest in working with the KU Military-Affiliated community as demonstrated by application materials.
Nice To Haves
- Prior experience in an office/customer service setting as demonstrated in the application materials
- Experience working independently and efficiently; ability to complete tasks and assignments with minimal supervision as demonstrated in the application materials
- Confident interpersonal and customer service skills as demonstrated in the application materials
- Punctual and industrious work habits as demonstrated in the application materials
- Knowledge of Military-Affiliated benefits, e.g. VA educational benefits, MASC services, etc.
Responsibilities
- Maintain the center's daily operations and physical appearance, ensuring assigned duties/tasks are completed daily
- Front desk duties, including answering the main phone line, welcoming visitors and guests and logging interactions.
- Complete a variety of projects, including assembling information packets and other materials as needed.
- Assist with updating the masc.ku.edu website and/or social media as needed.
- Provide additional support to MASC staff as needed and directed; other duties as assigned.
- Provide basic information and support to VA and military TA benefits users and Military-Affiliated students.
- Help with VA benefits certification and other military-related benefits processing as needed.
- Support events and outreach efforts to Military-Affiliated students regarding benefits, finances, etc.
- Participate in regular staff training/development regarding benefits and services; attend required team meetings.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
