Milieu Supervisor I

Caritas Family Solutions•Belleville, IL

5d•Onsite

About The Position

At Caritas we believe every life deserves LOVE! If you agree, then please consider joining our team!! Caritas Family Solutions is seeking a compassionate, but strong leader to serve as a Milieu Supervisor at our Youth Residential Treatment Center in Belleville, IL. This position is perfect for emotionally mature professionals with proven supervisory skills, and a passion to help children succeed. As a Milieu Supervisor, you’ll have an AMAZING support team behind you, and be able to end every workday knowing you made a positive impact in the lives of your staff and the children you serve! If you’re ready to change the world, please apply today!!! At Caritas, we know we’re competing with other employers for your services, and we want to win! It is our goal to offer competitive compensation and affordable benefits to all eligible employees. Caritas currently offers the following benefits to full-time employees: · 403 B Retirement Plan (5% Employer Match) · Generous Paid Time Off · Health, Dental and Vision Insurance Coverage · 12 Employer Paid State & Federal Holidays · Telehealth Services · Employer Paid Life Insurance · Health Saving Account · Employer Paid Short- & Long-Term Disability · Tuition Assistance Program · Real Work/Life Balance Hours worked (typical): 40 Remote Work: Not allowed EEO Classification: First/Mid-Level Officials and Managers Description of Typical Work Schedule: Rotating 40 hour work week dependent on program monitoring and needs. Evening, overnight, & weekend shifts are required, flexibility in schedule is mandatory based on the needs of the neighborhoods and staffing. (Hours set based on necessity of department or office.) PURPOSE: Milieu supervisors work directly with direct service staff within the therapeutic milieu to ensure trauma-informed mental health treatment services are provided to youth so they can transition to a less restrictive environment, such as returning home or going to a specialized foster home setting. Milieu supervisors work with training, clinical, and service coordination teams to ensure that youth’s treatment within the therapeutic milieu is in line with all service recommendations. REPORTING STRUCTURE: Refer to the updated organizational chart for reporting structure and responsiblities.

Requirements

Degree/Field Required: High School Diploma (Related fields will be considered.)
Experience Required: Minimum of 5 years working with youth experience working with youth with complex mental health needs and/or at risk youth. (Can be interchanged with equivalent experience from an advanced degree related to this job and/or with other relevant experience verified by applicant/incumbent).
Licenses/Certifications Required: Ability to meet the requirements of a Mental Health Professional (MHP) as defined by the State of Illinois is required
Manager-specific: Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Basic: Active Learning — Understand the implications of new information for both current and future problem-solving and decision-making. Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Critical Thinking — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Learning Strategies — Select and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Monitoring — Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action. Reading Comprehension — Understand written sentences and paragraphs in work-related documents. Speaking — Talk to others to convey information effectively. Writing — Communicate effectively in writing as appropriate for the needs of the audience. Language — Able to read and write in English.
Social: Coordination — Adjust actions in relation to others' actions. Instructing — Teach others how to do something. Negotiation — Bring others together and trying to reconcile differences. Persuasion — Persuade others to change their minds or behavior. Service Orientation — Look for ways to help people. Social Perceptiveness — Be aware of others' reactions and understanding why they react as they do.
Problem Solving/Decision-making: Time pressure decision-making — Make decisions without much analysis or time to consider alternatives. Time pressure planning — Plan and be responsible for regularly meeting strict deadlines. Judgment and Decision Making — Consider the relative costs and benefits of potential actions to choose the most appropriate one ensuring that decisions made have an impact on others, the image/reputation of Caritas, and/or the financial resources.
Resource Management: Management of Personnel Resources — Motivate, develop, and direct people as they work, identifying the best people for the job. Personal Time Management — Manage one's own time and the time of others. Direct Report's Time Management — Manage the time of others.
Technical: Trauma-informed: Must display a willingness to adopt trauma informed interventions, principles, and practices as well as commitment to ongoing development of their capacity for application of trauma informed care. Realizes the prevalence of trauma among persons served by Caritas and the general population. Recognizes how trauma affects everyone involved-including clients, their families, staff, and community; and impacts behaviors. Responds to trauma by actively implementing the guiding principles of trauma informed care into their daily practice. Resists re-traumatization of persons served and staff providing services, by creating safe, welcoming, and supportive environments.
Proficient Computer Skills In: Excel, Outlook, Word, Database Management Software
Expert Computer Skills In: Outlook
Access to reliable transportation to get to/from work: Required.
Access to a reliable automobile: Required.
Must provide proof of auto liability insurance (and continue to while working in this position): Required.
Must possess a valid driver's license: Required.

Nice To Haves

Degree/Field Preferred: Bachelor's in Human Service Field (Related fields will be considered.)
Licenses/Certifications Preferred: TCI trainer

Responsibilities

Maintain a regular physical presence within the therapeutic milieu.
Protect residents to ensure physical and emotional safety, to include mandated reporting of any observed or suspected incidents of child abuse or neglect.
Ensure direct care staff adhere to policies and procedures, programming schedules, and trauma-informed interactions while providing therapeutic and scheduled activities.
Trains, coaches, and engages in trauma informed de-escalation and crisis management.
Model trauma-informed care and upmost professionalism with colleagues and youth at all times.
Share in coordinated responsibility with the rest of the treatment center staff in deciding on modification and individualization of the treatment process.
Assigns direct care staff duties, tracks for compliance, and holds accountable for outcomes.
Ensure the program and direct service staff (MHPs and RSAs) are compliant with agency, DCFS, Medicaid and COA policies and procedures.
Hold individual supervision sessions with each assigned employee on a regular interval and as needed, to include appropriate documentation of these sessions.
Attend and actively participate in meetings with program and agency leadership, as well as with other members of the treatment team.
Ensure staffing ratios are followed, moves staff assignments within milieus as needed to cover ratios as needed. Supplement the staffing ratio as required and must be able to perform all duties of a direct care staff member.
Must successfully participate in a minimum of 24 hours of training annually. This includes safety, policy & procedures, trauma informed care.
Attends and successfully completes TCI Train the Trainer Training. Meets all requirements to maintain status as a certified TCI Trainer. Provides TCI Training to program staff.