Mid-Term Player Services Intern

USGA•Bernards Township, NJ

3d•$17•Hybrid

About The Position

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org. About this role: The Mid-Term Player Services Internship will run from mid-March 2026 through the end of August 2026. We're hiring 2 interns, who will assist the USGA Player Services department and get an inside look at what happens in the time leading up to our championship season and more closely, the experience on-site at 4-6 different USGA Championships. While the position can be performed remotely or work at USGA Golf House in Liberty Corner, N.J., significant travel over the championship season is required. The Player Services office is a fast-paced working environment. The Player Services interns must have the ability to work under pressure and handle many tasks at one time. Each day brings new challenges, and the interns must have top-notch organizational and communication skills. On a daily basis, the interns will find themselves working in a typical office environment as well as significant work done in exterior environments. The ability to handle physical tasks such as lifting boxes and manual labor may be required at times. In the weeks leading up to the Championships, the interns will work 20-40 hour work weeks; however, as we grow closer to the Championship, work weeks will lengthen to eighty plus hours (80+) and will include several weekends. An internship with the United States Golf Association and the Player Services department is a tremendous first step for a career in the fields of event management and professional sports. The Player Services Interns will assist with the day-to-day administrative management of the Player Services department, including 4-6 different championships as well as eventually focus solely on on-site support for specific championships.

Requirements

Ability to work long and strenuous hours (40 - 80+ hour work week)
Effective communication with a wide variety of individuals involved in a national championship
Resourceful, presentable, courteous, friendly and organized
Good follow-up skills and ability to handle issues quickly and calmly
Ability to work independently and support the team
Ability to work with Microsoft Office software - above average knowledge of Excel, Word, Outlook, & PowerPoint
Ability to prepare presentations to include PowerPoint and printed material
Demonstrated ability to follow and execute detailed plans – able to anticipate and analyze problems and provide logical solutions
Ability to work well under pressure
Capable of handling sensitive information, while keeping a professional demeanor around high-profile individuals

Responsibilities

Answering incoming e-mails and phone calls to the Player Services Office.
Maintain all necessary office supplies and order items as needed. Will require local trips to pick-up items while onsite during a championship.
Assist in taking and distributing notes for meetings as necessary.
Assist in tracking and coding of departmental expenses.
Assume the administrative role defined above within the Player Services Office in the weeks leading up to, during and after the championship.
Assist the Player Services team in coordinating the player accommodations program, including communicating via phone and e-mail with homeowners and host hotel staff.
Support the tracking and implementation of sensitive pre-registration information for certain championships.
Prepare onsite Player Services Office setup and removal for temporary office workspaces.
Assist in the submission and distribution of credentials and tickets for player groups.
In conjunction with the Player Services teams, assist with the arrival and departure needs of all players in the field.
Assist in the planning and onsite execution efforts of the player gifting and general hospitality.
Take an active role in the caddie program at each championship including registration, caddie bib distribution/collection, etc.