Mid & Sr. Level Voice/Systems Engineer (Dulles, VA )

August Schell•Dulles, VA

13d•Onsite

About The Position

We are looking for an experienced Voice Engineers/Systems Engineer to join our technology-based program supporting a key government customer. Specific skills may include the following: • Work in an enterprise IT environment with specific tasks related to Voice • Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center • Assist in the design, testing, and deployment of new voice infrastructure • Support implementation of next-generation voice technologies • Participate in the system security accreditation process • Provide certificate management support for secure systems • Assist with system upgrades, patching, and configuration • Support new site voice system standups • Support call center technology deployments, user training, and transition planning • Contribute to call routing and trunking design within enterprise voice platforms • Attend meetings with internal teams and clients to gather and understand voice system requirements • Monitor compliance with established standards, policies, and procedures • Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers) • Learn to provide Tier 4 engineering support under supervision • Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies ____________________________________ Who we are... August Schell proudly offers over three decades of cybersecurity expertise, providing our customers with innovative solutions and engineering agility to tackle their toughest challenges. Our team collaborates as a dynamic force united by a shared vision of driving transformative impact and delivering excellence. We value the diverse perspectives and uniqueness every member contributes, recognizing how each enhances our approach to developing the best solutions for our customers and partners. Our pursuit for excellence is not just a mission – it is the reflection of our dedication to harnessing the power of diversity, knowledge, innovations, and commitment. All are welcome... August Schell is a proud Equal Employment Opportunity Employer. We consider all qualified applicants for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Requirements

Years Experience for Mid-level: 3-10 yrs.
Years Experience for Senior level: 11+ yrs.
Clearance Requirements: Full Scope Poly
Education: Bachelor’s and/or master’s degrees in computer science are preferred.
SIP signaling and call flows
Secure Real-Time Transport Protocol
SIP
MGCP
TCP/IP
H.323
MPLS
DNS
DHCP
RTP

Nice To Haves

Linux
SIP signaling and call flows
Secure Real-Time Transport Protocol
SIP
TCP/IP
H.323
DNS
DHCP
RTP
SIP signaling and call flows
H.323
Avaya Communications Certification
Cisco Certified Collaboration Professional
Cisco Voice certifications
Juniper certifications
MCSE certification
A+ certification
Network+ certification
CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S

Responsibilities

Work in an enterprise IT environment with specific tasks related to Voice
Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
Assist in the design, testing, and deployment of new voice infrastructure
Support implementation of next-generation voice technologies
Participate in the system security accreditation process
Provide certificate management support for secure systems
Assist with system upgrades, patching, and configuration
Support new site voice system standups
Support call center technology deployments, user training, and transition planning
Contribute to call routing and trunking design within enterprise voice platforms
Attend meetings with internal teams and clients to gather and understand voice system requirements
Monitor compliance with established standards, policies, and procedures
Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
Learn to provide Tier 4 engineering support under supervision
Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies