Mid Market Account Executive - Contact Center
About The Position
What you can expect Zoom is looking for Account Executives with specialized experience in Contact Center sales, to partner with direct sales Account Executives to prospect new opportunities and increase sales funnel. About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.
Requirements
- Experience in Telephony Contact Center Sales
- Experience leading others with product/services training; demo and sales guides; learning and training materials
- Experience utilizing Customer Relationship Management (CRM) tool
Responsibilities
- Qualifying leads and perform needs assessment, engaging technical resources
- Creating, delivering, and managing client presentations, proposals and coordinate quarterly business reviews
- Utilizing solution-selling and value-selling techniques to effectively guide sales processes to close
- Developing and maintaining business within existing accounts, managing complex sales situations and sales campaigns
- Partnering with sales Account Executives to upsell current customers and assist in closing potential customers
- Developing go to market co-sell strategy (internal Zoom, alliance partner & channel partners)
- Working strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
