Mid-Level Network Engineer

Auxis•Spartanburg, SC

17h•Onsite

About The Position

The Mid-Level Network Engineer serves as the on-site technical presence at Auxis' client corporate headquarters, providing hands-on network engineering, day-to-day network operations, and acting as the "hands and eyes" for Auxis' remote Network team. This role is critical to ensuring secure, reliable, and compliant network operations in a regulated financial services environment. The Mid-Level Network Engineer is responsible for configuring, deploying, and maintaining network devices—including routers, switches, firewalls, and wireless controllers—while executing on-site tasks, troubleshooting, and physical network activities under the guidance of Auxis' remote engineering teams. This role requires strict adherence to security, change management, and compliance requirements.

Requirements

Strong understanding of enterprise networking fundamentals: TCP/IP, DNS, DHCP, VLANs, routing, switching, and wireless.
Hands-on experience configuring, deploying, and managing network devices including routers, switches, firewalls, and wireless controllers.
Proficiency with Layer 2/Layer 3 technologies such as VLANs, STP, Port-channels (EtherChannel/LACP), and static routing.
Experience installing and maintaining Cisco IOS/IOS-XE devices, including firmware upgrades and hardware replacements.
Hands-on experience with firewalls (e.g., Fortinet, Palo Alto, Cisco ASA/FTD); able to configure basic management, ACLs, and NAT.
Experience implementing and supporting enterprise Wi-Fi solutions, including AP provisioning, controller configuration, RF optimization, and heat map analysis.
Hands-on experience with enterprise network hardware (e.g., Cisco, Meraki, Aruba, Fortinet, Palo Alto, Juniper).
Experience supporting VPNs and secure remote access.
Familiarity with network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, PRTG).
Ability to follow detailed technical runbooks and execute changes accurately.
Familiarity with ITSM tools and ITIL-based operational processes.
3–5+ years of experience in a Network Engineer, Network Administrator, or Network Support role.
Experience supporting corporate HQ or regulated financial environments preferred.
Demonstrated experience with rack and stack, cabling standards, equipment diagnostics, hardware lifecycle management, and preventive maintenance.
Proven ability to document network changes, topology diagrams, and device inventories for operational accuracy and audit readiness.
Experience collaborating with cross-functional teams to plan migrations, implement network upgrades, and manage change windows.
Prior experience working in hybrid on-site/remote delivery models.
Comfortable working under direction of remote engineers and architects.
Availability for on-call or after-hours support when required.
Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience).
Required Certifications (at least one): CCNA (Cisco Certified Network Associate) CompTIA Network+

Nice To Haves

CCNP (Cisco Certified Network Professional)
Vendor-specific networking or firewall certifications (e.g., Fortinet NSE, Palo Alto PCNSA)
ITIL Foundation
Strong communication skills for real-time collaboration with remote teams and cross-functional stakeholders.
High attention to detail and adherence to procedures.
Calm, methodical approach to troubleshooting under pressure.
Strong sense of accountability and ownership for on-site execution.
Professional demeanor suitable for financial and executive environments.
Ability to manage multiple priorities and work independently with minimal supervision.

Responsibilities

Act as the primary on-site technical resource supporting Auxis remote Network Engineers and Architects.
Perform physical network tasks, including rack and stack, cabling standards, equipment diagnostics, hardware lifecycle management, and preventive maintenance.
Execute power cycling, patching, device replacement, console access, and device recovery.
Provide real-time collaboration with remote teams during troubleshooting, maintenance, and upgrades.
Validate physical network connectivity and environmental conditions (power, cabling, link lights, labeling).
Hands-on experience configuring, deploying, and managing network devices including routers, switches, firewalls, and wireless controllers.
Support and maintain LAN, WAN, WLAN, VPN, and firewall environments at corporate headquarters.
Configure and troubleshoot Layer 2/Layer 3 technologies such as VLANs, STP (Spanning Tree Protocol), Port-channels (EtherChannel/LACP), and static routing.
Install, configure, and maintain Cisco IOS/IOS-XE devices, including firmware upgrades and hardware replacements.
Hands-on experience with firewalls; able to configure basic firewall management, access control lists (ACLs), and NAT policies.
Perform on-site diagnostics for network performance and connectivity issues.
Support high-availability and redundancy requirements for business-critical financial systems.
Implement and support enterprise Wi-Fi solutions, including access point (AP) provisioning, wireless controller configuration, RF optimization, and heat map analysis.
Troubleshoot wireless connectivity issues and optimize coverage across corporate facilities.
Coordinate wireless surveys and site assessments to ensure adequate signal strength and minimal interference.
Enforce physical and logical network security controls.
Support secure access procedures and change validation.
Assist with audits, risk assessments, and compliance activities (e.g., SOC, SOX, internal controls).
Ensure proper handling of sensitive financial data and secure network assets.
Execute approved network changes following formal change management processes.
Support incident response and root cause analysis efforts.
Document on-site activities, findings, and outcomes in ITSM tools.
Coordinate with Auxis Service Desk, Security, and Infrastructure teams as needed.
Document network changes, topology diagrams, and device inventories for operational accuracy and audit readiness.
Maintain up-to-date network configuration baselines, standard operating procedures (SOPs), and runbooks.
Ensure all changes are properly recorded in the change management system with appropriate approvals.
Collaborate with cross-functional teams to plan migrations, implement network upgrades, create tickets for service providers, and ensure minimal disruption during change windows.
Coordinate on-site work with telecom providers, ISPs, and hardware vendors.
Support circuit installations, hardware refreshes, and vendor-led maintenance.
Provide high-touch support for corporate and executive users as required.