Microsoft Systems Administrator

Innovative Hematology, Inc.•Indianapolis, IN

About The Position

At Innovative Hematology (IHI), we offer a future where people with rare blood disorders flourish. Our experts provide the highest quality comprehensive services and holistic care to patients with bleeding, clotting and other hematologic disorders, and to their families. The Microsoft Systems Administrator helps support the organization’s server infrastructure with a focus on Microsoft cloud services and endpoint management. This role assists in maintaining, configuring, and supporting Intune, Entra ID (Azure AD), Microsoft 365, and Windows Server environments. IHI is a not-for-profit program based in Indianapolis and offers a competitive salary and benefit package. IHI is the only federally designated comprehensive hemophilia program in Indiana, and serves the entire state through services available in Indianapolis and at outreach clinics. IHI is a leader in hemophilia care, education and clinical research and has a dedicated on-site multidisciplinary staff to ensure availability of a wide range of required services. IHI participates in national and international clinical research, including new infusion products and therapies, investigation of long-term outcomes, and the impact of associated conditions. The IHI research program provides patients access to new therapies, and an opportunity to improve care. Our center has more than 70 clinical research projects involving bleeding disorders, sickle cell disease, thrombosis and more. Innovative Hematology Inc. is an Equal Opportunity Employer.

Requirements

Minimum Associate’s degree (preferred), or a combination of education and experience will be considered.
Minimum of 3 years related working experience preferably in Microsoft environment
Valid driver’s license and insured automobile required

Responsibilities

Support deployment, configuration, and policy management within Microsoft Intune for Windows and Jamf for macOS.
Identify and escalate situations requiring urgent attention to the appropriate person.
Investigation and implementation of new software technology as needed to meet the needs of Innovative Hematology.
Provide administrative support for Exchange Online, Teams, and OneDrive.
Respond promptly to requests for technical assistance through the Help Desk support system.
Assist in creating and maintaining compliance policies, configuration profiles, and application deployments.
Assist in managing Entra ID (Azure AD) users, groups, and conditional access policies.
Assist supporting server operating systems and system software.
Monitor system resources to pro-actively address issues or quickly resolve unforeseen issues.