Microsoft Dynamics 365 Business Analyst

Guidehouse•Boston, MA

2d•$102,000 - $170,000•Hybrid

About The Position

The Microsoft Dynamics Business Analyst will work closely with the Platform Architect to ensure technical designs and development address requirements in the most effective and secure manner for the overall Dynamics CRM ecosystem.

Requirements

Minimum of FIVE (5) years of Microsoft Dynamics CRM experience
US Citizenship is contractually required for this role
Minimum Degree: US equivalent Bachelor’s Degree
Selected candidate must be able to work in a hybrid environment
Excellent communication skills; ability to interact with all levels of employees including C-level
Experience creating strong business cases supported by compelling value propositions
Experience gathering business requirements (to be model, as is model, etc.) and experience configuring Microsoft CRM modules including Sales and Call Center
Experience assisting with definition and functional design of conversions and interfaces, and functional experience in leading technical team through Microsoft CRM API usage; integration development

Nice To Haves

Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired
BA/BS degree in Business, Computer Science or Engineering
Experience with public sector clients preferred
Experience with Agile or Hybrid-Agile methodology

Responsibilities

Designs and configures Dynamics 365/Power Apps applications and services to deliver new functionality and capabilities
Perform requirements gathering, Business Process Analysis
Understand customer requirements and advise project team on highly specialized, complex solutions architecture and implementation
Participate as the technical expert in proposal development and presentations to prospective clients
Deliver presentations to all levels of management

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend