Microsoft Defender Specialist
About The Position
Concept Solutions is seeking a Microsoft Defender Specialist to support the FAA’s IT Endpoint Protection Team, implementing and maintaining the Microsoft Defender solution suite and supporting the transition to emerging Microsoft technologies within the FAA’s large-scale enterprise environment. This position is responsible for deploying and managing endpoint protection capabilities including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD), as well as designing Modern Workspace solutions aligned with FAA security requirements. Endpoint Protection & Defender Administration • Support the IT Endpoint Protection team with primary responsibility for BitLocker Encryption and the Microsoft Defender Suite, including MDE, MDO, MDCA, and MTD • Implement the Microsoft Defender solution across the enterprise, ensuring comprehensive endpoint, email, cloud application, and mobile threat protection • Maintain agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps • Deploy complex architectures based on Microsoft Intune, Endpoint Manager, and 365 Defender Center • Support the transition to emerging Microsoft technologies as they become available Modern Workspace & Security Solutions • Design and implement “Modern Workspace” solutions that align with FAA security and operational requirements • Support security-minded solutions across the endpoint protection portfolio • Coordinate efforts to test and verify solutions for future implementation Technical Support & Process Development • Provide Level 3 support for all end-user computing solutions and services • Assist in developing standard processes and technical directions for Level 2 and Level 1 resources • Manage and administer systems associated with software deployments, patches, and scripts across a large enterprise environment • Track and resolve incidents via ticket queue using enterprise ticketing systems Reporting & Collaboration • Collaborate with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs • Leverage strong Excel skills to support reporting and data analysis duties • Recommend cost-effective, innovative solutions to operational and technical challenges
Requirements
- Bachelor’s degree in Information Technology or related field, or equivalent experience
- 5 years of IT experience (or 11 years of IT experience in lieu of degree)
- Microsoft Defender for Endpoint (MDE)
- Microsoft Defender for Office (MDO)
- Microsoft Defender for Cloud and Sentinel
- Microsoft Mobile Threat Defender (MTD)
- Microsoft Defender for Cloud Apps (MDCA)
- Microsoft Intune and Microsoft Endpoint Manager Admin Center
- Microsoft Security Administration
- Microsoft Configuration Management (Service Center)
- G5 Licensing subscription entitlements or non-government equivalent
- Microsoft 365 and Office 365 administration
- Active Directory (on-premises and cloud) and Azure hybrid environments
- Group Policy Objects (GPOs)
- Windows Server administration
- Server management including virtualization
- PowerShell or similar scripting languages
- Strong Excel skills for reporting and data analysis
- Experience with end-user technology deployments and upgrades
- Hands-on PC and mobile support experience
- Experience managing complex IT projects involving multiple teams or organizations
- Experience managing software deployments, patches, and scripts in a large enterprise environment
- Incident tracking and resolution via ticket queue
- Excellent written and verbal communication skills
- Detail-oriented problem solver with ability to recommend cost-effective solutions
Nice To Haves
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Solutions Expert (MCSE)
- Microsoft Certified Professional (MCP)
- Microsoft Endpoint Configuration Manager (MECM)
- Microsoft Information Protection Administrator Associate (SC-400)
- Microsoft 365 Security Administrator Associate (MS-500)
- ISC2 Certified Information Systems Security Professional (CISSP)
- CompTIA Advanced Security Practitioner (CASP+)
- Experience working with a large organization (>35,000 users)
- Experience collaborating with peer and client teams in a federal environment
- Experience working remotely and onsite in hybrid work arrangements
- Experience using ServiceNow or similar helpdesk systems
Responsibilities
- Support the IT Endpoint Protection team with primary responsibility for BitLocker Encryption and the Microsoft Defender Suite, including MDE, MDO, MDCA, and MTD
- Implement the Microsoft Defender solution across the enterprise, ensuring comprehensive endpoint, email, cloud application, and mobile threat protection
- Maintain agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps
- Deploy complex architectures based on Microsoft Intune, Endpoint Manager, and 365 Defender Center
- Support the transition to emerging Microsoft technologies as they become available
- Design and implement “Modern Workspace” solutions that align with FAA security and operational requirements
- Support security-minded solutions across the endpoint protection portfolio
- Coordinate efforts to test and verify solutions for future implementation
- Provide Level 3 support for all end-user computing solutions and services
- Assist in developing standard processes and technical directions for Level 2 and Level 1 resources
- Manage and administer systems associated with software deployments, patches, and scripts across a large enterprise environment
- Track and resolve incidents via ticket queue using enterprise ticketing systems
- Collaborate with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs
- Leverage strong Excel skills to support reporting and data analysis duties
- Recommend cost-effective, innovative solutions to operational and technical challenges
Benefits
- Concept Solutions offers a competitive benefits and salary package you would receive from a large company.
- We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
