Microsoft 365 & Endpoint Management Administrator - Information Technology Services

Universities of Wisconsin•Whitewater, WI

7d•$90,000•Onsite

About The Position

Attention: Information Technology Services (ITS) at the University of Wisconsin-Whitewater is seeking a Microsoft 365 & Endpoint Management Administrator (System Engineer IV, IT040). Job Details: We are seeking a dynamic and technically proficient professional to serve as a Microsoft 365 & Endpoint Management Administrator. This role is responsible for implementation, management, security and support of the Microsoft Teams and SharePoint environment at the university and will also serve as a resource for other Microsoft systems. The Enterprise Systems Engineer is responsible for managing and optimizing our Teams and SharePoint environment while designing and implementing scalable automation solutions that support university operations and student services. You will collaborate with cross-functional teams university-wide to drive digital transformation and operational efficiency. Reporting to the Deputy CIO, you will gather technology requirements, define maintenance and upgrade schedules, implement policies, standards, security, and establish best practices, while delivering technical expertise in Microsoft 365 collaboration services (Teams, SharePoint Online, and Power Platform) to meet university needs. This is an onsite position and will require some evening and weekend hours, as necessary.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
6+ years of experience in Information Technology supporting Windows environments
3+ years of experience in SharePoint administration and automation development.
3+ years of experience in Microsoft Teams administration
Proficiency in Microsoft 365 tools, especially SharePoint Online, Power Automate, and Power Apps
Experience with scripting and automation tools (PowerShell, Python, etc.)
Strong understanding of data governance, security, and compliance requirements
Excellent problem-solving, communication, project management, and documentation skills
Ability to manage multiple priorities and work independently as well as part of a team
Experience with information technology and enterprise architecture best practices
Experience working in a team-oriented, collaborative environment
Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds
Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills

Nice To Haves

Experience with Microsoft Entra ID (formerly Azure Active Directory) authentication and identity management
Experience with Microsoft Exchange Online administration
Familiarity with REST APIs and integration techniques
Knowledge of Agile or DevOps methodologies

Responsibilities

Design, implement, administer, configure, and maintain Microsoft Teams and SharePoint Online environments
Manage SharePoint Online site collections, libraries, lists, permissions, and workflows
Ensure Teams and SharePoint security, compliance, and governance policies are enforced consistently
Provide guidance on Teams and SharePoint features and best practices
Monitor system performance and troubleshoot issues
Design, develop, and deploy automation solutions using tools such as Power Automate, Power Apps, and scripting languages (e.g., PowerShell, Python)
Collaborate with university partners to identify automation opportunities and improve operational efficiency
Maintain and enhance existing automation workflows and integrations across units
Document automation processes and provide training to university stakeholders
Create and maintain technical documentation, procedures, and governance policies
Create, implement, and maintain scripts (e.g., PowerShell) to automate everyday operational tasks
Serves as a subject matter expert on Microsoft 365 products (e.g., Teams, SharePoint Online, Exchange Online)
Serves as a subject matter expert on major IT environment upgrades, enhancements, new functionality, capacities, performance, cost effectiveness, and business integrations
Analyzes and resolves technology and end-user incidents during standard business hours and while on-call.
Monitors issue resolution and collaborates with teams and engineers as needed to apply fixes, identify root causes, document problems, and implement preventive measures
Assists with special projects and plans and executes on major milestones
Provides input and recommendations on new potential technology solutions based on research and analysis
Designs and implements infrastructure solutions to meet business and technical objectives
Maintains standard operating procedure (SOP) documentation
Ensures compliance with Software Testing Life-Cycle standard operating procedures and policies
Performs other job-related duties as assigned
Participates in the on-call rotation providing 24x7 support
Ensures automation solutions are scalable, secure, and aligned with enterprise IT standards
All other duties as assigned by the Deputy CIO and CIO

Benefits

UW System employees receive an excellent benefit package.
To learn more about the UW System’s comprehensive benefit package, review the UW System Employee Benefits Brochure.

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