About The Position

We are looking for a dependable Microsoft 365 / Azure Administrator to support day-to-day operations of our Microsoft cloud environment. This role focuses on administration, user support, configuration, and maintenance across Microsoft 365, Azure, identity, and endpoint management platforms. The ideal candidate is a strong operator who understands how the Microsoft ecosystem fits together and can maintain a secure, reliable environment while improving processes and documentation over time. This role works closely with senior engineers and IT leadership to implement standards and keep systems running smoothly.

Requirements

  • 2–5 years supporting Microsoft 365 environments
  • Experience with Exchange Online and Teams administration
  • Familiarity with Azure portal and virtual machines
  • Active Directory and Entra ID user management experience
  • Basic PowerShell skills
  • Strong troubleshooting and customer support skills

Nice To Haves

  • Intune or endpoint management experience
  • MFA / conditional access exposure
  • Backup and restore operations
  • Ticketing system experience
  • ITIL or service operations background

Responsibilities

  • Manage user accounts, licensing, and permissions
  • Support Exchange Online mailboxes and distribution groups
  • Administer Teams, SharePoint, and OneDrive settings
  • Troubleshoot mail flow, collaboration, and access issues
  • Support onboarding/offboarding processes
  • Maintain users, groups, and role assignments
  • Support MFA and conditional access policies
  • Assist with SSO application integrations
  • Troubleshoot authentication and login issues
  • Maintain group and access hygiene
  • Manage basic Azure resources (VMs, storage, networking)
  • Monitor alerts and system health
  • Perform routine maintenance and updates
  • Support backup and restore operations
  • Escalate architectural or complex issues
  • Administer Intune device enrollment and compliance
  • Deploy applications and configuration profiles
  • Support Windows endpoint configuration and patching
  • Troubleshoot device and access problems
  • Respond to security alerts from Microsoft Defender tools
  • Investigate suspicious logins and endpoint alerts
  • Apply security configuration baselines
  • Assist with audits and compliance evidence gathering
  • Maintain operational documentation and procedures
  • Create user guides and internal knowledge articles
  • Identify repetitive tasks for automation opportunities
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