Microsoft 365 Administrator

NerdsToGo•Plano, TX

21h

About The Position

Overview: We’re looking for a Microsoft 365 focused IT professional to support and manage O365 environments for multiple small and midsize business clients. This role is hands-on and practical, perfect for someone who enjoys making user access clean and secure. You will play a key role in employee onboarding, offboarding, MFA enforcement, and day to day Microsoft 365 administration across our MSP client base. Why This Role Matters: This position directly supports client security, productivity, and compliance. Your work will help prevent account compromises, reduce onboarding friction, and keep client environments clean and secure. IT SERVICE PROFESSIONALS NerdsToGo is dedicated to providing customers with fast, friendly, and knowledgeable Computer Service and Technology Solutions for a variety of devices. Our professional “Nerds” can help fix your Apple, Android, or Microsoft product, from cracked iPhones to slow or unresponsive laptops and everything in between. JOIN OUR TEAM AT NERDSTOGO At NerdsToGo, our technicians don’t just "go to work." Our business model has created a culture of excellence where Nerds are given the opportunity to grow and profit from their skills, while offering a high-standard of professional service to each and every one of our many loyal customers. If you are ready for an opportunity to do what you love doing, have fun, and be part of one of the fastest growing companies in the industry, you’ve come to the right place. NOW HIRING! We’re growing fast, so we’re looking for skilled applicants to fill positions throughout the country. If computers, smartphones, and tablets "speak to" you, or if you’re looking to expand your talents and start helping others with their IT problems, NerdsToGo may be the right fit for you. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.

Requirements

Proven experience administering Microsoft 365 in a business environment
Strong understanding of user lifecycle management
Comfortable supporting multiple clients with varying setups
Clear communication skills and attention to detail
Ability to follow process while still thinking critically

Nice To Haves

Experience working in an MSP environment
Familiarity with Microsoft Defender, Conditional Access, and security baselines
Basic PowerShell for O365 administration
Understanding of compliance concepts like retention and auditing
Exposure to Intune or device management is a plus

Responsibilities

Administer Microsoft 365 tenants including Exchange Online, Entra ID (Azure AD), Teams, and OneDrive
Handle employee onboarding and offboarding end to end
Create, modify, and remove user accounts and licenses
Configure and enforce multi factor authentication and security policies
Manage password resets, access issues, and account troubleshooting
Perform mailbox management including migrations, permissions, and spam related investigations
Provide basic SharePoint Online administration including site permissions and document access
Assist with Azure related tasks such as user identity, roles, and basic tenant configuration
Support ongoing O365 maintenance, audits, and best practices for MSP clients
Document procedures and client specific configurations clearly