MHV Inside Sales and Marketing Representative

M&H Valve•Anniston, AL

About The Position

The Inside Sales and Marketing Coordinator is responsible for managing the assigned sales territory—spending approximately 75% of their time on inside sales activities and 25% on marketing-related tasks. This role oversees all Sales, Marketing, and Account Management functions for accounts within the assigned territory. The position reports to both the Inside Sales Manager and the Valve & Hydrant Group Marketing Manager.

Requirements

High school diploma or general education degree (GED) required.
Strong computer skills, including proficiency in MS Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
High attention to detail.
Strong phone presence and communication abilities.
Ability to build and maintain positive working relationships with employees, customers, suppliers, and consultants at all levels.
Ability to manage tasks independently and meet deadlines.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
knowledge of Internet software; Inventory software; Manufacturing software; Project Management software; Spreadsheet software and Word Processing software.
Ability to talk or hear.
Ability to sit.
Ability to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Ability to lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision.

Nice To Haves

Experience with social media management, basic website maintenance, and the Adobe Creative Cloud applications preferred.
Previous experience in a clerical, administrative, or customer-facing role preferred.

Responsibilities

Ensuring personal safety and the safety of your team members
Handling inbound sales lead to calls converting calls into sales through distribution channels.
Overcomes technical and business objections of prospective customers.
Provides product literature and information to qualified customers on request.
Emphasizes salable features, quotes prices and credits terms, and prepares sales orders for orders obtained.
Tracks stock levels.
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Build and maintain customers relationships.
Prepare reports on business transactions.
Enter new customer data and other sales data for current customers into computer database.
Works with outside sales representatives to keep account activities and literature up to date.
Investigate and resolve customer problems with deliveries.
Assist with brand management initiatives.
Support website updates and maintenance.
Manage social media content and scheduling.
Coordinate promotional materials and customer-facing collateral.
Assist with internal marketing-related projects.
Assist with planning and supporting customer events.
Maintain and organize customer data.