Mgr Service Residential

Terminix•Jacksonville, FL

1d•Onsite

About The Position

Our Service Managers play a key leadership role in our local Terminix branches, leading and motivating local Pest Technician Teams to provide outstanding service delivery of Terminix products to valued customers. The role involves ensuring the team functions effectively, operates efficiently, and maintains high levels of customer satisfaction. Terminix, a member of the Rentokil family of companies, has a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. Rentokil is a global leader in Pest Control and other services across more than 90 countries, serving consumer and business customers across multiple industries. The company's mission is to "protect people, enhance lives, and preserve the planet."

Requirements

An associate’s degree
Must possess a valid driver's license from state of residence
Ability to effectively lead and motivate others
Strong communications skills – impersonal, written, presenting
Good at problem solving and coming up with practical solutions
Ability to build rapport easily and establish trust with customers and employees
Detailed oriented and understand the importance of safety
Good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
Comfortable working outside and in confined spaces like crawl spaces and attics when necessary

Nice To Haves

A four year degree is highly desirable
Having 1-2 years of related experience is very helpful, but not required
Willingness to relocate is highly desirable

Responsibilities

Leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers
Monitoring branch scheduling and ensuring pest tech routes are successfully completed
Ensuring regulatory compliance and safety standards are met or exceeded
Responding to customer concerns, including resolving cancellation requests
Inspecting and evaluating the performance of Pest Technicians
Monitoring and maintaining inventory levels of pest control products
Facilitating continual training of local sales and service teams

Benefits

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Comprehensive training and licensure, all paid by the company
Company vehicle, gas card, cell phone, and laptop
Highly competitive compensation
Opportunities for advancement and career growth
Medical, dental and vision coverage
Discounts on Terminix brands
Short/long-term Disability and Life Insurance
Paid time off
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility