Mgr-Operations

FedEx•Las Vegas, NV

68d

About The Position

Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures

Requirements

Must possess high school diploma or equivalent
Prior management experience preferred
Strong communication skills (written and verbal)
Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules preferred
Able to work in a remote location, taking self-initiative without requiring immediate local supervision
Multi-tasked oriented and possess good organizational skills
Knowledge of Microsoft Office Suite and Internet

Responsibilities

Lead, educate and develop company employees
Plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage free
Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight
Monitor dock to ensure proper loading techniques
Evaluate and reconfigure route structures and bids based on local tendencies and characteristics
Conduct safety meetings and facilitate quality groups
Monitor and analyze all opportunities to cut costs and improve efficiencies
Assist customers with rate quotes, claim information and setting appointments
Perform administrative functions such as printing delivery receipts, manifest shipments on a trailer, billing freight bills, trace shipments, etc.
Provide clean and safe working condition of the facility and equipment; check security at customer center to ensure everything is secure
Communicate with Account Manager(s) to ensure customers' and company's needs are met
Identify freight moving at incorrect weight and classification
Ensure all OS&D is identified and processed properly
Monitor actual performance data and gather information for reporting
Assist Operations Supervisors as needed; conduct pre-shift meetings; implement company policy
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required