MGR - INTAKE SVCS

Universal Health Services • Memphis, TN

51d

About The Position

JOB SUMMARY:

The NARC Manager directs and manages the day-to-day operation of the Needs Assessment and Referral Center, ensuring prospective service recipients' linkage to appropriate resources or care providers. The NARC Manager assigns responsibilities to assure prompt response to patient needs, reviews and maintains all documents and departmental logs and insure quality assurance. The NARC Manager performs NARC Counselor responsibilities while managing the department and provides telephonic and in person assessments and, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff. The NARC Manager collects and analyzes data related to departmental performance indicators. The NARC Manager assists the Director and the Assistant Director in all day-to-day operations while assisting the department with NOC responsibilities and meeting the needs of the department.

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization.  Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside's comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

This opportunity provides the following:

UHS is a challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Competitive Compensation
Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
401k plan with company match for full-time and part-time positions
Generous Paid Time Off

Requirements

• Master's degree in Counseling, Psychology or Human Services field, with at least two years crisis experience, licensed preferred.
• Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.
• Supervisory experience preferred.
• Prefer knowledge of hospital admissions functions, psychological assessment and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.

Responsibilities

• Directs and manages the day-to-day operation of the Needs Assessment and Referral Center, ensuring prospective service recipients' linkage to appropriate resources or care providers.
• Assigns responsibilities to assure prompt response to patient needs, reviews and maintains all documents and departmental logs and insure quality assurance.
• Performs NARC Counselor responsibilities while managing the department and provides telephonic and in person assessments and, initial contact with referral sources and potential patients, coordinates the referral and intake process, determines appropriate level of care and maintains communication with referral sources, families, patients and unit staff.
• Collects and analyzes data related to departmental performance indicators.
• Assists the Director and the Assistant Director in all day-to-day operations while assisting the department with NOC responsibilities and meeting the needs of the department.

Benefits

• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions
• 401k plan with company match for full-time and part-time positions
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Number of Employees: 5,001-10,000 employees