Mgr Commercial Performance - 90402811 - Washington

Amtrak•Washington, DC

50d•Onsite

About The Position

The Manager of Commercial Performance plays a critical role in supporting top-line revenue growth across Amtrak's service lines-Northeast Corridor (NEC), Long Distance, and State Supported-by driving cross-functional alignment and execution of commercial strategies. As an individual contributor, this role partners closely with teams across Pricing & Revenue Management, Marketing, Loyalty, Service Planning, Product Development, and Customer Experience to ensure initiatives are coordinated and performance is optimized. This role supports the development and implementation of commercial frameworks and seasonal plans, translating strategic objectives into actionable insights and initiatives. The Manager will lead collaborative efforts across departments, facilitate performance reviews, and help identify and escalate opportunities for improvement at the route level. The ideal candidate brings strong analytical capabilities, commercial acumen, and a collaborative mindset to influence outcomes across diverse teams and stakeholders. The ideal candidate brings 5+â¯years in a topline-revenue commercial management function such as Pricing, Revenue Management, Marketing, Loyalty, Planning and/or strategy consulting, with a focus on the transportation sector or other network businesses with a proven ability to influence across multiple P&Ls. This Manager will enhance commercial performance relative to forecast and route profitability, giving Amtrak the financial predictability it needs to invest in a modern, customer focused rail network.

Requirements

Bachelor's degree in Business, Economics, Engineering, or related field.
5+ years of experience in commercial strategy, planning, or performance management.
Strong analytical skills with experience in performance measurement and financial analysis.
Proven ability to work cross-functionally and influence without authority.
Excellent communication and interpersonal skills.

Nice To Haves

Master's degree in Business Administration or related field.
Experience in transportation, hospitality, or other network-based industries.
Familiarity with enterprise performance frameworks and stakeholder engagement.
Experience working with external partners or regulatory bodies.

Responsibilities

Support the execution of commercial performance strategies across NEC, Long Distance, and State Supported service lines.
Facilitate cross-functional collaboration to ensure alignment on commercial priorities and initiatives.
Lead recurring performance reviews ("commercial triage" huddles) for high-volatility routes, track KPIs, and recommend corrective actions.
Partner with State Supported Service Line teams and Amtrak State Partners to provide route-level commercial insights and support.
Contribute to the prioritization of initiatives based on readiness and impact, in coordination with other departments.
Prepare and deliver presentations and performance updates to senior leadership and external stakeholders.
Apply data-driven analysis to evaluate commercial performance and identify opportunities for improvement.